What users are saying about

Amazon Chime

14 Ratings

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Top Rated
309 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

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Top Rated
309 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

BlueJeans

I recommend BlueJeans all the time. I push it on vendors I talk to who are using competing products that just don't work as well.
Brett Hill profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
BlueJeans
8.2
High quality audio
Amazon Chime
9.0
BlueJeans
8.6
High quality video
Amazon Chime
8.7
BlueJeans
8.6
Low bandwidth requirements
Amazon Chime
5.0
BlueJeans
7.5
Mobile support
Amazon Chime
6.5
BlueJeans
8.3

Screen Sharing

Amazon Chime
6.0
BlueJeans
8.3
Desktop sharing
Amazon Chime
6.0
BlueJeans
8.8
Whiteboards
Amazon Chime
BlueJeans
7.8

Online Meetings / Events

Amazon Chime
7.7
BlueJeans
8.3
Calendar integration
Amazon Chime
6.0
BlueJeans
8.1
Meeting initiation
Amazon Chime
8.3
BlueJeans
8.4
Record meetings / events
Amazon Chime
8.5
BlueJeans
8.8
Slideshows
Amazon Chime
8.0
BlueJeans
8.4
Integrates with social media
Amazon Chime
BlueJeans
7.5

Online Events Collaboration

Amazon Chime
8.5
BlueJeans
8.3
Live chat
Amazon Chime
9.0
BlueJeans
8.6
Q&A
Amazon Chime
8.0
BlueJeans
8.2
Audience polling
Amazon Chime
BlueJeans
8.2

Online Events Security

Amazon Chime
9.0
BlueJeans
8.2
Participant roles & permissions
Amazon Chime
9.0
BlueJeans
8.1
User authentication
Amazon Chime
BlueJeans
8.5
Confidential attendee list
Amazon Chime
BlueJeans
7.9

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • Alternatives to join meetings from different types of systems.
  • Great pricing models and more features included than other alternatives for cloud based videoconferencing services.
  • Very reliable, easy to use interface backed by a stable service that performs well in many situations.
  • Very low bandwidth and network resources required when compared to Skype.
Juan Carlos Molina Castejón profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • Missing essential features expected in a cloud videoconferencing service such as the ability to record chats after a meeting.
  • Limited in-meeting controls for moderators. A moderator lacks the option to completely remove the audio channel of other participants, which can be a hassle when a lot of novice users are connected.
  • Documentation isn't always updated and is not very specific or detailed.
Juan Carlos Molina Castejón profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
BlueJeans8.5
Based on 9 answers
Really because the audio and video quality is so good that we really have no reason to look elsewhere. Also the cost of hardware to have it installed in all of our conference rooms was quite high, and competing products would not use the same setup. Also to go to the next tier of product would be 4x as expensive per room, and not really worth it
Ryan Scherding profile photo

Usability

No score
No answers yet
No answers on this topic
BlueJeans8.8
Based on 130 answers
Everything works almost entirely automatically, and in case there's a need for intervention of the end user, there are always brief explanations or indicators that show you what to do. The UX is updated regularly and matches the latest tendencies of the industry so that you feel right at home with what you see.
Juan Carlos Molina Castejón profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
BlueJeans10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Performance

No score
No answers yet
No answers on this topic
BlueJeans9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Support

No score
No answers yet
No answers on this topic
BlueJeans8.5
Based on 5 answers
Support is pretty good and reliable. The confusing part on our end is that we seem to meet a new support person every 2-3 months...
Marcus Manderson profile photo

Online Training

No score
No answers yet
No answers on this topic
BlueJeans8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Implementation

No score
No answers yet
No answers on this topic
BlueJeans9.0
Based on 6 answers
It was not as hard as initially thought
Marcus Manderson profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
When compared to Cisco Webex, BlueJeans offers a wide array of features and ways to connect that are far beyond the capabilities of Webex. It all comes down to compatibility with different types of operative systems and videoconferencing hardware. Also, Webex is a much more limited tool when it comes down to video and the way it is presented to the user in the application. Just the ability to have every participant use video makes a huge contrast when compared to the limited video connections in WebEx Event Center.Zoom on the other hand offers many similar characteristics to the BlueJeans platform, but fails in my opinion to deliver a more consistent pricing model. Zoom offers less for the same amount of money and you have to pay for every H.323 endpoint, which is not convenient for our use case. The cloud recording options in Zoom are also more limited and you have to pay monthly to retain your content on their servers
Juan Carlos Molina Castejón profile photo

Scalability

No score
No answers yet
No answers on this topic
BlueJeans8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • More productive meetings.
Jessica Lohanda profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BlueJeans

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details