What users are saying about
26 Ratings
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Top Rated
916 Ratings
26 Ratings
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Score 7.7 out of 100

Webex Meetings

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Top Rated
916 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Webex Meetings

It is well suited for scenarios where you are trying to communicate and collaborate with multiple colleagues at the same time who are located in multiple places and in multiple time zones. It is perfect for conducting online trainings and presentations as you can do screen shares and have an endless number of attendees call in to participate. It is less appropriate for a document sharing tool
Melissa Rances, PMP | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.1
Webex Meetings
8.0
High quality audio
Amazon Chime
8.4
Webex Meetings
8.2
High quality video
Amazon Chime
8.2
Webex Meetings
8.2
Low bandwidth requirements
Amazon Chime
7.2
Webex Meetings
7.4
Mobile support
Amazon Chime
8.4
Webex Meetings
8.2

Screen Sharing

Amazon Chime
8.0
Webex Meetings
8.6
Desktop sharing
Amazon Chime
8.4
Webex Meetings
8.8
Whiteboards
Amazon Chime
7.5
Webex Meetings
8.3

Online Meetings / Events

Amazon Chime
8.5
Webex Meetings
8.3
Calendar integration
Amazon Chime
8.5
Webex Meetings
8.7
Meeting initiation
Amazon Chime
8.4
Webex Meetings
8.5
Integrates with social media
Amazon Chime
8.3
Webex Meetings
7.4
Record meetings / events
Amazon Chime
8.7
Webex Meetings
8.5
Slideshows
Amazon Chime
8.6
Webex Meetings
8.6

Online Events Collaboration

Amazon Chime
7.4
Webex Meetings
8.3
Live chat
Amazon Chime
8.3
Webex Meetings
8.3
Audience polling
Amazon Chime
6.4
Webex Meetings
8.3
Q&A
Amazon Chime
7.4
Webex Meetings
8.3

Online Events Security

Amazon Chime
8.6
Webex Meetings
8.3
User authentication
Amazon Chime
9.0
Webex Meetings
8.3
Participant roles & permissions
Amazon Chime
8.3
Webex Meetings
8.6
Confidential attendee list
Amazon Chime
8.5
Webex Meetings
8.0

Pros

Amazon Chime

  • Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
  • Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.
Keith Lillico, M.Ed, MBA | TrustRadius Reviewer

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 5.7
Based on 11 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.7
Based on 19 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.0
Based on 7 answers
I think Amazon Chime could offer more options in terms of chat, polling, etc. Those options could be available now but it is not easy to find. But overall for what we use it for it gets the job done.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.1
Based on 86 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.2
Based on 8 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

They are all good products, but here is why we switched: 1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And then, the final straw, during someone in my offices' call, you heard the words "You must upgrade to continue to use the service" and it kept going in a loop. Ridiculous.Skype and GoTo I use when my clients want to use it. I just do not like them because you have to download software on both sides. Very annoying and can make people late for a meeting.
Anonymous | TrustRadius Reviewer

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.
Jesus Moctezuma | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
  • Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
  • One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Webex Meetings

  • Ability for multiple countries to communicate in an efficient manner to accommodate business needs.
  • Ability to provide web training to staff working remotely or staff who are not able to travel can still participate in meetings which saves money on travel expenses.
  • Ability to provide clients with a clear, accurate presentation over a live web session which again saves money on travel expenses.
  • One minor impact is that some competitors are less costly.
Samantha McMahon | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.7
Webex Meetings
8.3

Likelihood to Renew

Amazon Chime
Webex Meetings
5.7

Usability

Amazon Chime
Webex Meetings
6.7

Support Rating

Amazon Chime
8.0
Webex Meetings
8.1

Implementation Rating

Amazon Chime
Webex Meetings
6.2

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