Amazon Chime vs Webex Meetings

• Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
• Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.

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• Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
• Webex did a good job with screen sharing and the standard webconference (non-audio) features.
• The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.

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• I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

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• Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
• For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
• The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
• Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.

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• Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
• Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
• One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.

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• Ability for multiple countries to communicate in an efficient manner to accommodate business needs.
• Ability to provide web training to staff working remotely or staff who are not able to travel can still participate in meetings which saves money on travel expenses.
• Ability to provide clients with a clear, accurate presentation over a live web session which again saves money on travel expenses.
• One minor impact is that some competitors are less costly.

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