What users are saying about
32 Ratings
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Score 8.5 out of 100
7 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Cisco Webex Social (Discontinued)
High quality audio
Amazon Chime
8.9
Cisco Webex Social (Discontinued)
High quality video
Amazon Chime
8.8
Cisco Webex Social (Discontinued)
Low bandwidth requirements
Amazon Chime
8.4
Cisco Webex Social (Discontinued)
Mobile support
Amazon Chime
8.2
Cisco Webex Social (Discontinued)

Screen Sharing

Amazon Chime
8.6
Cisco Webex Social (Discontinued)
Desktop sharing
Amazon Chime
9.2
Cisco Webex Social (Discontinued)
Whiteboards
Amazon Chime
8.0
Cisco Webex Social (Discontinued)

Online Meetings / Events

Amazon Chime
9.1
Cisco Webex Social (Discontinued)
Calendar integration
Amazon Chime
9.0
Cisco Webex Social (Discontinued)
Meeting initiation
Amazon Chime
8.8
Cisco Webex Social (Discontinued)
Integrates with social media
Amazon Chime
9.5
Cisco Webex Social (Discontinued)
Record meetings / events
Amazon Chime
8.8
Cisco Webex Social (Discontinued)
Slideshows
Amazon Chime
9.3
Cisco Webex Social (Discontinued)

Online Events Collaboration

Amazon Chime
9.4
Cisco Webex Social (Discontinued)
Live chat
Amazon Chime
9.1
Cisco Webex Social (Discontinued)
Audience polling
Amazon Chime
9.8
Cisco Webex Social (Discontinued)
Q&A
Amazon Chime
9.1
Cisco Webex Social (Discontinued)

Online Events Security

Amazon Chime
9.2
Cisco Webex Social (Discontinued)
User authentication
Amazon Chime
9.4
Cisco Webex Social (Discontinued)
Participant roles & permissions
Amazon Chime
8.8
Cisco Webex Social (Discontinued)
Confidential attendee list
Amazon Chime
9.4
Cisco Webex Social (Discontinued)

Communication

Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Chat
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Integrates with Outlook
Amazon Chime
Cisco Webex Social (Discontinued)
10.0

File Sharing & Management

Amazon Chime
Cisco Webex Social (Discontinued)
8.3
Document collaboration
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Access control
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Advanced security features
Amazon Chime
Cisco Webex Social (Discontinued)
5.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Cisco Webex Social (Discontinued)
10.0

Support Rating

Amazon Chime
8.3
Cisco Webex Social (Discontinued)

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