What users are saying about
21 Ratings
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Score 7.3 out of 101
7 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Cisco Webex Social (Discontinued)
High quality audio
Amazon Chime
8.4
Cisco Webex Social (Discontinued)
High quality video
Amazon Chime
8.2
Cisco Webex Social (Discontinued)
Low bandwidth requirements
Amazon Chime
7.7
Cisco Webex Social (Discontinued)
Mobile support
Amazon Chime
7.8
Cisco Webex Social (Discontinued)

Screen Sharing

Amazon Chime
7.8
Cisco Webex Social (Discontinued)
Desktop sharing
Amazon Chime
8.1
Cisco Webex Social (Discontinued)
Whiteboards
Amazon Chime
7.5
Cisco Webex Social (Discontinued)

Online Meetings / Events

Amazon Chime
7.8
Cisco Webex Social (Discontinued)
Calendar integration
Amazon Chime
7.3
Cisco Webex Social (Discontinued)
Meeting initiation
Amazon Chime
8.1
Cisco Webex Social (Discontinued)
Integrates with social media
Amazon Chime
7.7
Cisco Webex Social (Discontinued)
Record meetings / events
Amazon Chime
8.1
Cisco Webex Social (Discontinued)
Slideshows
Amazon Chime
7.6
Cisco Webex Social (Discontinued)

Online Events Collaboration

Amazon Chime
7.4
Cisco Webex Social (Discontinued)
Live chat
Amazon Chime
8.4
Cisco Webex Social (Discontinued)
Audience polling
Amazon Chime
6.5
Cisco Webex Social (Discontinued)
Q&A
Amazon Chime
7.2
Cisco Webex Social (Discontinued)

Online Events Security

Amazon Chime
8.3
Cisco Webex Social (Discontinued)
User authentication
Amazon Chime
8.4
Cisco Webex Social (Discontinued)
Participant roles & permissions
Amazon Chime
8.3
Cisco Webex Social (Discontinued)
Confidential attendee list
Amazon Chime
8.2
Cisco Webex Social (Discontinued)

Communication

Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Chat
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Integrates with Outlook
Amazon Chime
Cisco Webex Social (Discontinued)
10.0

File Sharing & Management

Amazon Chime
Cisco Webex Social (Discontinued)
8.3
Document collaboration
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Access control
Amazon Chime
Cisco Webex Social (Discontinued)
10.0
Advanced security features
Amazon Chime
Cisco Webex Social (Discontinued)
5.0

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
No photo available

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
No photo available

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
No photo available

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
No photo available

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
Cisco Webex Social (Discontinued)
10.0

Support

Amazon Chime
7.7
Cisco Webex Social (Discontinued)

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