What users are saying about
32 Ratings
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24 Ratings
32 Ratings
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Score 8.5 out of 100

Coda

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24 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Coda

Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Coda
High quality audio
Amazon Chime
8.9
Coda
High quality video
Amazon Chime
8.8
Coda
Low bandwidth requirements
Amazon Chime
8.4
Coda
Mobile support
Amazon Chime
8.2
Coda

Screen Sharing

Amazon Chime
8.6
Coda
Desktop sharing
Amazon Chime
9.2
Coda
Whiteboards
Amazon Chime
8.0
Coda

Online Meetings / Events

Amazon Chime
9.1
Coda
Calendar integration
Amazon Chime
9.0
Coda
Meeting initiation
Amazon Chime
8.8
Coda
Integrates with social media
Amazon Chime
9.5
Coda
Record meetings / events
Amazon Chime
8.8
Coda
Slideshows
Amazon Chime
9.3
Coda

Online Events Collaboration

Amazon Chime
9.4
Coda
Live chat
Amazon Chime
9.1
Coda
Audience polling
Amazon Chime
9.8
Coda
Q&A
Amazon Chime
9.1
Coda

Online Events Security

Amazon Chime
9.2
Coda
User authentication
Amazon Chime
9.4
Coda
Participant roles & permissions
Amazon Chime
8.8
Coda
Confidential attendee list
Amazon Chime
9.4
Coda

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Coda

  • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
  • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
  • Useful components. View table data across different formats like cards or custom detail views.
Matt Woods | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Coda

  • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
  • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
  • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
Pearl Cheah | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 9.6
Based on 2 answers
Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
Pearl Cheah | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 7.3
Based on 1 answer
Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.
Pearl Cheah | TrustRadius Reviewer

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
So far in the past year, we haven't had situations that Coda has gone down for us which is great.
Pearl Cheah | TrustRadius Reviewer

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
Pearl Cheah | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Coda

Coda 7.7
Based on 2 answers
Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
Pearl Cheah | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 8.2
Based on 1 answer
I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
Pearl Cheah | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Coda

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
Camille Hidalgo Nussbaum, CSM® | TrustRadius Reviewer

Scalability

Amazon Chime

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
Pearl Cheah | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Coda

  • Increased insight for all stakeholders involved--both in terms of overview and details
  • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
  • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Coda

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Coda Editions & Modules

Edition
Free$0.001
Pro$10.002
Team$30.002
EnterpriseCustom Pricing
  1. per month
  2. per month per doc maker; unlimited editors (paid annually)
Additional Pricing Details
With Coda, you only pay for Doc Makers. Often one person creates a doc, others edit it, and some simply observe from afar. Instead of charging for everyone, we only charge for the people who create docs. Interested in enterprise pricing? Visit coda.io/enterprise

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Coda
8.4

Likelihood to Renew

Amazon Chime
Coda
9.6

Usability

Amazon Chime
Coda
7.3

Reliability and Availability

Amazon Chime
Coda
9.1

Performance

Amazon Chime
Coda
9.1

Support Rating

Amazon Chime
8.3
Coda
7.7

Implementation Rating

Amazon Chime
Coda
8.2

Scalability

Amazon Chime
Coda
9.1

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