What users are saying about

Amazon Chime

14 Ratings

Concord

1 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Concord

1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Concord

Any business that needs document collaboration and e-signatures would love Concord. It is easy to use and the free version offers robust options. If you are a small business that needs the next step up (amendments management, bulk sending, reporting, etc.) there is no middle of the road pricing. You go from free to $100/user/month so that seems to be the only downfall that I see.
Shelle Pourmanafzadehardabili profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.6
Concord
High quality audio
Amazon Chime
8.7
Concord
High quality video
Amazon Chime
8.5
Concord
Low bandwidth requirements
Amazon Chime
6.0
Concord
Mobile support
Amazon Chime
7.0
Concord

Screen Sharing

Amazon Chime
6.3
Concord
Desktop sharing
Amazon Chime
6.7
Concord
Whiteboards
Amazon Chime
6.0
Concord

Online Meetings / Events

Amazon Chime
7.5
Concord
Calendar integration
Amazon Chime
6.3
Concord
Meeting initiation
Amazon Chime
8.0
Concord
Record meetings / events
Amazon Chime
7.7
Concord
Slideshows
Amazon Chime
8.0
Concord

Online Events Collaboration

Amazon Chime
8.3
Concord
Live chat
Amazon Chime
8.7
Concord
Q&A
Amazon Chime
8.0
Concord

Online Events Security

Amazon Chime
8.2
Concord
User authentication
Amazon Chime
8.0
Concord
Participant roles & permissions
Amazon Chime
8.5
Concord

Contract Authoring

Amazon Chime
Concord
7.7
Contract creation
Amazon Chime
Concord
9.0
Contract templates
Amazon Chime
Concord
9.0
Clause library/saved fields
Amazon Chime
Concord
5.0

Contract Collaboration

Amazon Chime
Concord
9.0
Contract sharing
Amazon Chime
Concord
10.0
Contract editing
Amazon Chime
Concord
10.0
Collaborating on contracts
Amazon Chime
Concord
10.0
Approval process
Amazon Chime
Concord
10.0
Interdepartmental workflows
Amazon Chime
Concord
5.0

Contract Monitoring

Amazon Chime
Concord
7.0
Contract database
Amazon Chime
Concord
5.0
Legacy contracts
Amazon Chime
Concord
5.0
Contract search
Amazon Chime
Concord
10.0
Custom contract reports
Amazon Chime
Concord
5.0
Tracking contract status
Amazon Chime
Concord
10.0

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • e-signatures (with notifications).
  • Templates (upload, create, change).
  • Secure storage.
Shelle Pourmanafzadehardabili profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili profile photo

Alternatives Considered

Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. Also, neither UberConference or Join.me have a video conferencing ability.
Emma McCarthy profile photo
No answers on this topic

Return on Investment

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo
  • Because we are using the free version, there is no overall ROI although it has increased efficiency and customer service.
Shelle Pourmanafzadehardabili profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Concord

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Unlimited contracts. Unlimited users. For free.