Amazon Chime vs Concord

Likelihood to Recommend

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.

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Emma McCarthy

Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Contract management is well suited, and templates are less appropriate, but still a nice feature.

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Piper Paton Shano

In-House Corporate Paralegal

ComForcare Health Care Holdings, Inc.Hospital & Health Care, 11-50 employees

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Feature Rating Comparison

Amazon Chime

Concord

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Amazon Chime

Concord

Desktop sharing

Whiteboards

Amazon Chime

Concord

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Amazon Chime

Concord

Live chat

Audience polling

Q&A

Amazon Chime

Concord

User authentication

Participant roles & permissions

Confidential attendee list

Amazon Chime

Concord

Contract creation

Contract templates

Clause library/saved fields

Guided logic

Amazon Chime

Concord

Contract sharing

Contract editing

Collaborating on contracts

Approval process

Interdepartmental workflows

Amazon Chime

Concord

Contract database

Legacy contracts

Contract search

Contract milestone reminders & alerts

Custom contract reports

Tracking contract status

Compliance check

Pros

The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
Using Chime as an instant messaging app between our workforce is extremely helpful.
It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.

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Verified User

Administrator in Information Technology

Computer Software Company, 51-200 employees

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Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.

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Jacob Wall

Business Operations

StackPathComputer & Network Security, 201-500 employees

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Cons

Sometimes it's a little too basic and simple
I've come across multiple times where notifications won't go away even after viewing all unread messages
Requires a lot of updates

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Melinda Saternis

Site Opertaions - Content Assistant: Men's Direct Marketing

Brooks BrothersRetail, 1001-5000 employees

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For what we use, we do not see any areas that are in need of improvement.

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Shelle Pourmanafzadehardabili

Principal

Viseate LLCMarketing and Advertising, 1-10 employees

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Support

Amazon Chime 7.7

Based on 3 answers

Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.

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Verified User

C-Level Executive in Corporate

Hospital & Health Care Company, 11-50 employees

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No score

No answers yet

No answers on this topic

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Alternatives Considered

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.

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Jesse Bickel, MS - PMP

Sr. IT Project Manager

CaptureRxHospital & Health Care, 51-200 employees

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I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.

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Piper Paton Shano

In-House Corporate Paralegal

ComForcare Health Care Holdings, Inc.Hospital & Health Care, 11-50 employees

View all 3 answers on this topic

Return on Investment

We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.

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Verified User

Team Lead in Human Resources

Human Resources Company, 1001-5000 employees

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Since our implementation, I am saving a few hours a month in managing our IC contracts.
When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".

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Jacob Wall

Business Operations

StackPathComputer & Network Security, 201-500 employees

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Starter, starting at	$50¹
Professional, starting at	$75¹
Enterprise, starting at	$95¹

Likelihood to Recommend

Amazon Chime

Concord

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Contract creation

Contract templates

Clause library/saved fields

Guided logic

Contract sharing

Contract editing

Collaborating on contracts

Approval process

Interdepartmental workflows

Contract database

Legacy contracts

Contract search

Contract milestone reminders & alerts

Custom contract reports

Tracking contract status

Compliance check

Pros

Amazon Chime

Concord

Cons

Amazon Chime

Concord

Support

Amazon Chime

Concord

Alternatives Considered

Amazon Chime

Concord

Return on Investment

Amazon Chime

Concord

Screenshots

Amazon Chime

Concord

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Amazon Chime Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Concord Editions & Modules

Edition

Additional Pricing Details

Rating Summary

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