What users are saying about
21 Ratings
4 Ratings
21 Ratings
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Score 7.3 out of 101
4 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Concord
High quality audio
Amazon Chime
8.4
Concord
High quality video
Amazon Chime
8.2
Concord
Low bandwidth requirements
Amazon Chime
7.7
Concord
Mobile support
Amazon Chime
7.8
Concord

Screen Sharing

Amazon Chime
7.8
Concord
Desktop sharing
Amazon Chime
8.1
Concord
Whiteboards
Amazon Chime
7.5
Concord

Online Meetings / Events

Amazon Chime
7.8
Concord
Calendar integration
Amazon Chime
7.3
Concord
Meeting initiation
Amazon Chime
8.1
Concord
Integrates with social media
Amazon Chime
7.7
Concord
Record meetings / events
Amazon Chime
8.1
Concord
Slideshows
Amazon Chime
7.6
Concord

Online Events Collaboration

Amazon Chime
7.4
Concord
Live chat
Amazon Chime
8.4
Concord
Audience polling
Amazon Chime
6.5
Concord
Q&A
Amazon Chime
7.2
Concord

Online Events Security

Amazon Chime
8.3
Concord
User authentication
Amazon Chime
8.4
Concord
Participant roles & permissions
Amazon Chime
8.3
Concord
Confidential attendee list
Amazon Chime
8.2
Concord

Contract Authoring

Amazon Chime
Concord
8.4
Contract creation
Amazon Chime
Concord
8.5
Contract templates
Amazon Chime
Concord
9.1
Clause library/saved fields
Amazon Chime
Concord
6.9
Guided logic
Amazon Chime
Concord
9.1

Contract Collaboration

Amazon Chime
Concord
8.6
Contract sharing
Amazon Chime
Concord
8.8
Contract editing
Amazon Chime
Concord
8.8
Collaborating on contracts
Amazon Chime
Concord
8.8
Approval process
Amazon Chime
Concord
9.6
Interdepartmental workflows
Amazon Chime
Concord
6.9

Contract Monitoring

Amazon Chime
Concord
8.0
Contract database
Amazon Chime
Concord
7.3
Legacy contracts
Amazon Chime
Concord
7.6
Contract search
Amazon Chime
Concord
8.8
Contract milestone reminders & alerts
Amazon Chime
Concord
8.2
Custom contract reports
Amazon Chime
Concord
6.9
Tracking contract status
Amazon Chime
Concord
8.3
Compliance check
Amazon Chime
Concord
9.1

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili profile photo

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Concord

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Additional Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
Concord
9.1

Support

Amazon Chime
7.7
Concord

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