What users are saying about

Amazon Chime

14 Ratings

Dialpad

9 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Dialpad

9 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime works so well in our office environment because everyone is on the go all of the time and it allows us to connect to our meeting in just a couple clicks of the mouse. It can at times be distracting, especially if meetings run over any amount of time, but it also helps us stay on track for all meetings throughout the day.
Perry Hahn profile photo

Dialpad

This tool is simple enough for small startups but has all the tools you'll ever need as you scale. If you're worried about having to switch phone systems then go with Dialpad
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Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Dialpad
High quality audio
Amazon Chime
9.0
Dialpad
High quality video
Amazon Chime
8.7
Dialpad
Low bandwidth requirements
Amazon Chime
5.0
Dialpad
Mobile support
Amazon Chime
6.5
Dialpad

Screen Sharing

Amazon Chime
6.0
Dialpad
Desktop sharing
Amazon Chime
6.0
Dialpad

Online Meetings / Events

Amazon Chime
7.7
Dialpad
Calendar integration
Amazon Chime
6.0
Dialpad
Meeting initiation
Amazon Chime
8.3
Dialpad
Record meetings / events
Amazon Chime
8.5
Dialpad
Slideshows
Amazon Chime
8.0
Dialpad

Online Events Collaboration

Amazon Chime
8.5
Dialpad
Live chat
Amazon Chime
9.0
Dialpad
Q&A
Amazon Chime
8.0
Dialpad

Online Events Security

Amazon Chime
9.0
Dialpad
Participant roles & permissions
Amazon Chime
9.0
Dialpad

Pros

  • Connecting via the computer - this easy and so simple, just a couple of clicks.
  • Using multiple technologies - Amazon Chime also allows you to use a phone for dial-in audio. I enjoy this as my computer microphone and speakers are not the best sometimes.
  • Scheduling meetings - this is such an easy function for one time meetings or recurring.
Perry Hahn profile photo
  • Easy to use interface on both my laptop and my cell
  • Can transfer calls seamlessly between desktop and cell phone
  • Transcribing VMs save a bunch of time
No photo available

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • I'd love to see Dialpad match phone numbers to accounts and display some basic company level info
No photo available

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
Dialpad's reliability and clarity was the major difference I noticed right away.
No photo available

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • We're part of their Fast Start program so the ROI is insane. If you qualify it's a no-brainer.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dialpad

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details