What users are saying about
32 Ratings
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Score 8.5 out of 100
1 Rating
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Score 2 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

FoxDen (Discontinued)

FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.
Lisa Durant | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
FoxDen (Discontinued)
3.0
High quality audio
Amazon Chime
8.9
FoxDen (Discontinued)
5.0
High quality video
Amazon Chime
8.8
FoxDen (Discontinued)
1.0
Low bandwidth requirements
Amazon Chime
8.4
FoxDen (Discontinued)
Mobile support
Amazon Chime
8.2
FoxDen (Discontinued)
3.0

Screen Sharing

Amazon Chime
8.6
FoxDen (Discontinued)
4.0
Desktop sharing
Amazon Chime
9.2
FoxDen (Discontinued)
4.0
Whiteboards
Amazon Chime
8.0
FoxDen (Discontinued)

Online Meetings / Events

Amazon Chime
9.1
FoxDen (Discontinued)
8.0
Calendar integration
Amazon Chime
9.0
FoxDen (Discontinued)
Meeting initiation
Amazon Chime
8.8
FoxDen (Discontinued)
8.0
Integrates with social media
Amazon Chime
9.5
FoxDen (Discontinued)
Record meetings / events
Amazon Chime
8.8
FoxDen (Discontinued)
Slideshows
Amazon Chime
9.3
FoxDen (Discontinued)

Online Events Collaboration

Amazon Chime
9.3
FoxDen (Discontinued)
8.0
Live chat
Amazon Chime
9.1
FoxDen (Discontinued)
8.0
Audience polling
Amazon Chime
9.8
FoxDen (Discontinued)
Q&A
Amazon Chime
9.1
FoxDen (Discontinued)

Online Events Security

Amazon Chime
9.2
FoxDen (Discontinued)
User authentication
Amazon Chime
9.4
FoxDen (Discontinued)
Participant roles & permissions
Amazon Chime
8.8
FoxDen (Discontinued)
Confidential attendee list
Amazon Chime
9.4
FoxDen (Discontinued)

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

FoxDen (Discontinued)

  • Easy to join meetings
  • Audio is fairly reliable
  • Moderately easy to host meetings
Lisa Durant | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

FoxDen (Discontinued)

  • Horrible video quality. It basically never worked, and we stopped using the video feature.
  • Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
  • Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Lisa Durant | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

FoxDen (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

FoxDen (Discontinued)

I believe they selected FoxDen because we use ReadyTalk for voice conferencing and FoxDen represented a cost savings compared to our previous Skype for Business investment. However, in the end, most of our company has abandoned ever using FoxDen and, instead, still uses all of the products listed above (Skype for Business, Google Hangouts, Slack) or just plain ReadyTalk voice conferencing.
Lisa Durant | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

FoxDen (Discontinued)

  • Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
  • Added frustration for everyone who attempted to use it.
  • Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.
Lisa Durant | TrustRadius Reviewer

Screenshots

Amazon Chime

FoxDen (Discontinued)

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

FoxDen (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FoxDen (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
FoxDen (Discontinued)
2.0

Support Rating

Amazon Chime
8.3
FoxDen (Discontinued)

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