What users are saying about
32 Ratings
25 Ratings
32 Ratings
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Score 8.5 out of 100
25 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Google Keep

As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.
Rachel Blankenship | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Google Keep
High quality audio
Amazon Chime
8.9
Google Keep
High quality video
Amazon Chime
8.8
Google Keep
Low bandwidth requirements
Amazon Chime
8.4
Google Keep
Mobile support
Amazon Chime
8.2
Google Keep

Screen Sharing

Amazon Chime
8.6
Google Keep
Desktop sharing
Amazon Chime
9.2
Google Keep
Whiteboards
Amazon Chime
8.0
Google Keep

Online Meetings / Events

Amazon Chime
9.1
Google Keep
Calendar integration
Amazon Chime
9.0
Google Keep
Meeting initiation
Amazon Chime
8.8
Google Keep
Integrates with social media
Amazon Chime
9.5
Google Keep
Record meetings / events
Amazon Chime
8.8
Google Keep
Slideshows
Amazon Chime
9.3
Google Keep

Online Events Collaboration

Amazon Chime
9.4
Google Keep
Live chat
Amazon Chime
9.1
Google Keep
Audience polling
Amazon Chime
9.8
Google Keep
Q&A
Amazon Chime
9.1
Google Keep

Online Events Security

Amazon Chime
9.2
Google Keep
User authentication
Amazon Chime
9.4
Google Keep
Participant roles & permissions
Amazon Chime
8.8
Google Keep
Confidential attendee list
Amazon Chime
9.4
Google Keep

Project Management

Amazon Chime
Google Keep
8.0
Task Management
Amazon Chime
Google Keep
9.8
Scheduling
Amazon Chime
Google Keep
5.0
Workflow Automation
Amazon Chime
Google Keep
6.0
Mobile Access
Amazon Chime
Google Keep
9.7
Search
Amazon Chime
Google Keep
9.0
Visual planning tools
Amazon Chime
Google Keep
8.5

Communication

Amazon Chime
Google Keep
7.6
Notifications
Amazon Chime
Google Keep
7.5
Discussions
Amazon Chime
Google Keep
8.4
Internal knowledgebase
Amazon Chime
Google Keep
5.7
Integrates with Gmail and Google Hangouts
Amazon Chime
Google Keep
8.9

File Sharing & Management

Amazon Chime
Google Keep
6.8
Versioning
Amazon Chime
Google Keep
1.0
Audio files
Amazon Chime
Google Keep
8.5
Document collaboration
Amazon Chime
Google Keep
8.7
Access control
Amazon Chime
Google Keep
7.3
Advanced security features
Amazon Chime
Google Keep
2.8
Integrates with Google Drive
Amazon Chime
Google Keep
10.0
Device sync
Amazon Chime
Google Keep
9.1

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Google Keep

  • Easy to organize and color coordinate.
  • Allows for an associated image to be connected with the note.
  • Alarms set for reminders.
  • Ability to add others to the note to share and collaborate.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Google Keep

  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.
Michael Bufalini | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Google Keep

Google Keep 10.0
Based on 1 answer
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
Anonymous | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Google Keep

Google Keep 9.0
Based on 1 answer
Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Google Keep

Google Keep 6.3
Based on 18 answers
I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.
Vinicius Andrade | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Google Keep

Task apps built into iOS just don't compete. The only edge these have over Google Keep is Siri can schedule something for you. But the power and flexibility of Google Keep is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Google Keep

  • Google Keep is free, and for what I need it for I don't need to purchase another tool.
  • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
Vinny Hebert | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Google Keep

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Keep Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Google Keep
9.4

Likelihood to Renew

Amazon Chime
Google Keep
10.0

Usability

Amazon Chime
Google Keep
9.0

Support Rating

Amazon Chime
8.3
Google Keep
6.3

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