Amazon Chime vs Google Keep

Likelihood to Recommend

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.

Read full review

Emma McCarthy

Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

View all 17 answers on this topic

As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.

Read full review

Rachel Blankenship

CX Trainer

ThirdLoveRetail, 201-500 employees

View all 10 answers on this topic

Feature Rating Comparison

Amazon Chime

Google Keep

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Amazon Chime

Google Keep

Desktop sharing

Whiteboards

Amazon Chime

Google Keep

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Amazon Chime

Google Keep

Live chat

Audience polling

Q&A

Amazon Chime

Google Keep

User authentication

Participant roles & permissions

Confidential attendee list

Amazon Chime

Google Keep

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Amazon Chime

Google Keep

Notifications

Discussions

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Amazon Chime

Google Keep

Versioning

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Connectivity reliability was a key buying factor for my organization.
We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
Implementation across our organization was a quick turnaround due to good customer service from the supplier.

Read full review

Verified User

Team Lead in Sales

Computer Software Company, 51-200 employees

View all 17 answers on this topic

Easy to organize and color coordinate.
Allows for an associated image to be connected with the note.
Alarms set for reminders.
Ability to add others to the note to share and collaborate.

Read full review

Verified User

Project Manager in Customer Service

Consumer Services Company, 51-200 employees

View all 10 answers on this topic

Cons

I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

Read full review

Verified User

Director in Other

Insurance Company, 51-200 employees

View all 17 answers on this topic

The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
More robust font changes.

Read full review

Michael Bufalini

Senior Project Manager

Gordian Energy Systems, LLCConstruction, 11-50 employees

View all 10 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Google Keep 10.0

Based on 1 answer

It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.

Read full review

Verified User

Project Manager in Customer Service

Consumer Services Company, 51-200 employees

View all 1 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Google Keep 9.0

Based on 1 answer

Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.

Read full review

Verified User

Analyst in Finance and Accounting

Pharmaceuticals Company, 201-500 employees

View all 1 answers on this topic

Support Rating

Amazon Chime 8.3

Based on 16 answers

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Read full review

Verified User

Employee in Marketing

Marketing & Advertising Company, 1-10 employees

View all 16 answers on this topic

Google Keep 6.3

Based on 18 answers

I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.

Read full review

Vinicius Andrade

Designer

Qualyteam Gestão da QualidadeComputer Software, 11-50 employees

View all 18 answers on this topic

Alternatives Considered

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.

Read full review

Verified User

Analyst in Information Technology

Education Management Company, 10,001+ employees

View all 17 answers on this topic

Task apps built into iOS just don't compete. The only edge these have over Google Keep is Siri can schedule something for you. But the power and flexibility of Google Keep is better.

Read full review

Verified User

Manager in Quality Assurance

Computer Software Company, 51-200 employees

View all 10 answers on this topic

Return on Investment

Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

Read full review

Verified User

C-Level Executive in Corporate

Hospital & Health Care Company, 11-50 employees

View all 17 answers on this topic

Google Keep is free, and for what I need it for I don't need to purchase another tool.
It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.

Read full review

Vinny Hebert

Owner

Web Help U.S., LLCInternet, 1-10 employees

View all 10 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Amazon Chime Editions & Modules

Edition

Meetings - Basic	Free
Meetings - Pro	3.00²
Business Calling - Inbound	$0.002216³
Business Calling - Outbound	Country Dependent³
Business Calling - Receive Text	Free⁴
Business Calling - Send Text	Country Dependent
Business Calling - Phone Numbers	1.00⁶

*per user per day
per minute
US Only
per number per month, US Only

Additional Pricing Details

*up to $15.00 per user per month

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Google Keep Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Amazon Chime

Google Keep

Amazon Chime

Google Keep

Amazon Chime

Google Keep

Amazon Chime

Google Keep

Likelihood to Recommend

Amazon Chime

Google Keep

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Notifications

Discussions

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Versioning

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Amazon Chime

Google Keep

Cons

Amazon Chime

Google Keep

Likelihood to Renew

Amazon Chime

Google Keep

Usability

Amazon Chime

Google Keep

Support Rating

Amazon Chime

Google Keep

Alternatives Considered

Amazon Chime

Google Keep

Return on Investment

Amazon Chime

Google Keep

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Amazon Chime Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Google Keep Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison