What users are saying about
16 Ratings
Top Rated
530 Ratings
16 Ratings
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Score 7 out of 101
Top Rated
530 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Amazon Chime

I would LOVE to be able to recommend Amazon Chime but as an enterprise solution is simply is not there. It is perfect for small business or office settings who do not rely on conferencing as a major function of their business. If your organization is constantly relying on conferencing there are other market leaders. Amazon is a leader in so many ways, [with] conferencing they are still playing catch up, but they will get there.
Jesse Bickel, MS - PMP profile photo

HipChat

HipChat is best for startups with less than 10 employees, since it's free, where collaboration and constant communication are very important. Since it runs on most of the devices, it reduces the friction of staying connected with the team(s). HipChat can be hosted internally, very few companies provide self-hosted chat applications and most of them are cloud-based. If privacy is your concern, HipChat works very well.Cost goes up with team size in an exponential manner, this is where HipChat doesn't seem very useful for what it was intended for (not sure if this has changed). It's not so fun application when compared with Slack.
Bhargav Nanekalva profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
HipChat
High quality audio
Amazon Chime
8.7
HipChat
High quality video
Amazon Chime
8.5
HipChat
Low bandwidth requirements
Amazon Chime
6.8
HipChat
Mobile support
Amazon Chime
7.6
HipChat

Screen Sharing

Amazon Chime
7.6
HipChat
Desktop sharing
Amazon Chime
7.6
HipChat
Whiteboards
Amazon Chime
7.5
HipChat

Online Meetings / Events

Amazon Chime
7.6
HipChat
Calendar integration
Amazon Chime
6.8
HipChat
Meeting initiation
Amazon Chime
7.8
HipChat
Integrates with social media
Amazon Chime
7.5
HipChat
Record meetings / events
Amazon Chime
8.0
HipChat
Slideshows
Amazon Chime
7.7
HipChat

Online Events Collaboration

Amazon Chime
7.2
HipChat
Live chat
Amazon Chime
8.0
HipChat
Audience polling
Amazon Chime
6.5
HipChat
Q&A
Amazon Chime
7.0
HipChat

Online Events Security

Amazon Chime
7.2
HipChat
User authentication
Amazon Chime
7.5
HipChat
Participant roles & permissions
Amazon Chime
7.7
HipChat
Confidential attendee list
Amazon Chime
6.5
HipChat

Project Management

Amazon Chime
HipChat
7.1
Mobile Access
Amazon Chime
HipChat
7.5
Search
Amazon Chime
HipChat
6.6

Communication

Amazon Chime
HipChat
7.3
Chat
Amazon Chime
HipChat
8.0
Notifications
Amazon Chime
HipChat
7.3
Discussions
Amazon Chime
HipChat
7.5
Surveys
Amazon Chime
HipChat
6.9
Internal knowledgebase
Amazon Chime
HipChat
7.1
Integrates with GoToMeeting
Amazon Chime
HipChat
6.9

File Sharing & Management

Amazon Chime
HipChat
6.6
Video files
Amazon Chime
HipChat
6.8
Audio files
Amazon Chime
HipChat
6.6
Access control
Amazon Chime
HipChat
6.9
Advanced security features
Amazon Chime
HipChat
5.6
Integrates with Google Drive
Amazon Chime
HipChat
6.7
Device sync
Amazon Chime
HipChat
7.0

Pros

  • Audio and video quality is very good
  • Easy to sign on and start conversations, other tools I've used sometimes can be confusing or don't always work properly.
No photo available
  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva profile photo

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • UI and UX has a huge room for improvement
  • Dull and uninspiring colors
  • Temporary rooms are not possible
  • It's very expensive based on the team size, goes up exponentially
Bhargav Nanekalva profile photo

Support

No score
No answers yet
No answers on this topic
HipChat7.3
Based on 4 answers
The blog of issues/conversations with HipChat support team is very helpful.
Sara Sayre profile photo

Implementation

No score
No answers yet
No answers on this topic
HipChat8.6
Based on 4 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
Selecting HipChat was a corporate decision.
Rae Allen profile photo

Scalability

No score
No answers yet
No answers on this topic
HipChat7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov profile photo

Return on Investment

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Amazon Chime Editions & Modules
Amazon Chime
Additional Pricing Details

HipChat

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
HipChat Editions & Modules
HipChat
Edition
HipChat Basic
$01
HipChat Plus
$21
1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)