Amazon Chime vs. Mailfence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.9 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Mailfence
Score 7.0 out of 10
N/A
Mailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and
$0
Pricing
Amazon ChimeMailfence
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
FREE
$0
Entry
$2.50
per user, per month
PRO
$7.50
per user, per month
ULTRA
$25
per user, per month
Offerings
Pricing Offerings
Amazon ChimeMailfence
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Features
Amazon ChimeMailfence
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Mailfence
-
Ratings
High quality audio10.026 Ratings00 Ratings
High quality video10.026 Ratings00 Ratings
Low bandwidth requirements10.021 Ratings00 Ratings
Mobile support10.021 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
15% above category average
Mailfence
-
Ratings
Desktop sharing10.025 Ratings00 Ratings
Whiteboards8.311 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
Mailfence
-
Ratings
Calendar integration10.022 Ratings00 Ratings
Meeting initiation10.024 Ratings00 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events10.023 Ratings00 Ratings
Slideshows10.021 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
Mailfence
-
Ratings
Live chat10.022 Ratings00 Ratings
Audience polling10.010 Ratings00 Ratings
Q&A10.012 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Mailfence
-
Ratings
User authentication10.018 Ratings00 Ratings
Participant roles & permissions10.021 Ratings00 Ratings
Confidential attendee list10.016 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
12% above category average
Mailfence
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeMailfence
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.2 out of 10
Enterprises
TeamViewer
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Score 8.3 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.2 out of 10
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User Ratings
Amazon ChimeMailfence
Likelihood to Recommend
10.0
(27 ratings)
7.0
(1 ratings)
Support Rating
8.8
(9 ratings)
-
(0 ratings)
User Testimonials
Amazon ChimeMailfence
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Mailfence
This is a great tool for any business that manages a high flow of emails and communications with both employees and also clients or customers. It is also a perfect tool if you manage private or delicate data that needs to be kept safe, like payment details of clients or business transactions with customers, especially if said customers are other big companies. This tool will make sure to have all the company's information and communications in a safe easy to use place
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Mailfence
  • The contact book is easy to use and modify.
  • The calendar allows to share events with coworkers.
  • It encrypts information and keeps it safe.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Mailfence
  • The interface is too blank, it could be personalizable.
  • Fonts and size of text could have room to modification.
  • Accessing and sharing documents outside the tool is difficult.
Read full review
Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review
Mailfence
No answers on this topic
Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
Read full review
Mailfence
No answers on this topic
Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Mailfence
  • It made communication inside the company fluid and easy
  • Less time checking various emails or looking for contact's email addresses means more time of productivity
  • Better organization means more fluid work productivity and better results with clients
Read full review
ScreenShots

Mailfence Screenshots

Screenshot of Mailfence EmailScreenshot of Mailfence DocumentsScreenshot of Mailfence CalendarScreenshot of Mailfence Contacts