What users are saying about
32 Ratings
32 Ratings
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Score 8.6 out of 100
11 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
OpenText Hightail
High quality audio
Amazon Chime
8.9
OpenText Hightail
High quality video
Amazon Chime
8.8
OpenText Hightail
Low bandwidth requirements
Amazon Chime
8.4
OpenText Hightail
Mobile support
Amazon Chime
8.2
OpenText Hightail

Screen Sharing

Amazon Chime
8.6
OpenText Hightail
Desktop sharing
Amazon Chime
9.2
OpenText Hightail
Whiteboards
Amazon Chime
8.0
OpenText Hightail

Online Meetings / Events

Amazon Chime
9.1
OpenText Hightail
Calendar integration
Amazon Chime
9.0
OpenText Hightail
Meeting initiation
Amazon Chime
8.8
OpenText Hightail
Integrates with social media
Amazon Chime
9.5
OpenText Hightail
Record meetings / events
Amazon Chime
8.8
OpenText Hightail
Slideshows
Amazon Chime
9.3
OpenText Hightail

Online Events Collaboration

Amazon Chime
9.4
OpenText Hightail
Live chat
Amazon Chime
9.1
OpenText Hightail
Audience polling
Amazon Chime
9.8
OpenText Hightail
Q&A
Amazon Chime
9.1
OpenText Hightail

Online Events Security

Amazon Chime
9.2
OpenText Hightail
User authentication
Amazon Chime
9.4
OpenText Hightail
Participant roles & permissions
Amazon Chime
8.8
OpenText Hightail
Confidential attendee list
Amazon Chime
9.4
OpenText Hightail

Project Management

Amazon Chime
OpenText Hightail
8.4
Task Management
Amazon Chime
OpenText Hightail
8.3
Scheduling
Amazon Chime
OpenText Hightail
7.7
Workflow Automation
Amazon Chime
OpenText Hightail
8.0
Mobile Access
Amazon Chime
OpenText Hightail
8.1
Search
Amazon Chime
OpenText Hightail
9.2
Visual planning tools
Amazon Chime
OpenText Hightail
8.8

Communication

Amazon Chime
OpenText Hightail
7.7
Notifications
Amazon Chime
OpenText Hightail
7.9
Discussions
Amazon Chime
OpenText Hightail
8.3
Integrates with Gmail and Google Hangouts
Amazon Chime
OpenText Hightail
7.0
Integrates with Outlook
Amazon Chime
OpenText Hightail
7.6

File Sharing & Management

Amazon Chime
OpenText Hightail
8.4
Versioning
Amazon Chime
OpenText Hightail
7.6
Video files
Amazon Chime
OpenText Hightail
9.2
Audio files
Amazon Chime
OpenText Hightail
9.2
Document collaboration
Amazon Chime
OpenText Hightail
9.7
Access control
Amazon Chime
OpenText Hightail
8.2
Advanced security features
Amazon Chime
OpenText Hightail
9.1
Integrates with Google Drive
Amazon Chime
OpenText Hightail
6.5
Device sync
Amazon Chime
OpenText Hightail
7.6

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
OpenText Hightail
9.3

Support Rating

Amazon Chime
8.3
OpenText Hightail

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