What users are saying about
16 Ratings
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Score 7 out of 101
33 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Polycom RealPresence Group Series
High quality audio
Amazon Chime
8.7
Polycom RealPresence Group Series
High quality video
Amazon Chime
8.5
Polycom RealPresence Group Series
Low bandwidth requirements
Amazon Chime
6.8
Polycom RealPresence Group Series
Mobile support
Amazon Chime
7.6
Polycom RealPresence Group Series

Screen Sharing

Amazon Chime
7.6
Polycom RealPresence Group Series
Desktop sharing
Amazon Chime
7.6
Polycom RealPresence Group Series
Whiteboards
Amazon Chime
7.5
Polycom RealPresence Group Series

Online Meetings / Events

Amazon Chime
7.6
Polycom RealPresence Group Series
Calendar integration
Amazon Chime
6.8
Polycom RealPresence Group Series
Meeting initiation
Amazon Chime
7.8
Polycom RealPresence Group Series
Integrates with social media
Amazon Chime
7.5
Polycom RealPresence Group Series
Record meetings / events
Amazon Chime
8.0
Polycom RealPresence Group Series
Slideshows
Amazon Chime
7.7
Polycom RealPresence Group Series

Online Events Collaboration

Amazon Chime
7.2
Polycom RealPresence Group Series
Live chat
Amazon Chime
8.0
Polycom RealPresence Group Series
Audience polling
Amazon Chime
6.5
Polycom RealPresence Group Series
Q&A
Amazon Chime
7.0
Polycom RealPresence Group Series

Online Events Security

Amazon Chime
7.2
Polycom RealPresence Group Series
User authentication
Amazon Chime
7.5
Polycom RealPresence Group Series
Participant roles & permissions
Amazon Chime
7.7
Polycom RealPresence Group Series
Confidential attendee list
Amazon Chime
6.5
Polycom RealPresence Group Series

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • Video quality is good.
  • Switching the video across several users seem to work well
David George profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • It is hard to use/set up. One has to be fairly tech savvy and it still sometimes doesn't work right. Should work more like FaceTime in Apple - which is intuitive and easy to use.
  • Ability to select on your screen where the video boxes go within the container would be useful.
  • Haven't tried it but sharing a screen doesn't seem as intuitive as say WebEx.
David George profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Polycom RealPresence Group Series7.3
Based on 1 answer
We love the product and is totally integrated in our company.
No photo available

Support

No score
No answers yet
No answers on this topic
Polycom RealPresence Group Series8.2
Based on 1 answer
They are responsive and very knowledgeable.
No photo available

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
Polycom provided the best overall package.
Alfred Brock profile photo

Return on Investment

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo
  • Not much in terms of ROI, but we have replaced aging lifesize solutions
  • Works great with BlueJeans
  • Has a wide variety of options to standardize on a single set of hardware for all types of video rooms
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Polycom RealPresence Group Series

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details