What users are saying about
16 Ratings

ReadyTalk

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26 Ratings
16 Ratings
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Score 7 out of 101

ReadyTalk

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26 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

I would LOVE to be able to recommend Amazon Chime but as an enterprise solution is simply is not there. It is perfect for small business or office settings who do not rely on conferencing as a major function of their business. If your organization is constantly relying on conferencing there are other market leaders. Amazon is a leader in so many ways, [with] conferencing they are still playing catch up, but they will get there.
Jesse Bickel, MS - PMP profile photo

ReadyTalk

ReadyTalk is a versatile platform that offers great services for both simu-live and live webinars, given they are not scheduled at the same time. Once the program flows in Marketo are figured out, it is quite easy to handle, the same goes with pulling attendee and engagement reports. The area ReadyTalk falls short is in their customer support. We have had four different representatives over the course of two years and have not seen any improvements. They always do respond but not in a prompt fashion that allows any issues to be resolved. We have also seen the connector between our ReadyTalk instance and our CRM break on various occasions and been told is is our CRM's fault when in fact is was an issue on their side. Though the customer support is poor, the function still meets our needs
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
ReadyTalk
8.2
High quality audio
Amazon Chime
8.7
ReadyTalk
8.4
High quality video
Amazon Chime
8.5
ReadyTalk
8.1
Low bandwidth requirements
Amazon Chime
6.8
ReadyTalk
8.1
Mobile support
Amazon Chime
7.6
ReadyTalk
8.2

Screen Sharing

Amazon Chime
7.6
ReadyTalk
8.2
Desktop sharing
Amazon Chime
7.6
ReadyTalk
8.1
Whiteboards
Amazon Chime
7.5
ReadyTalk
8.3

Online Meetings / Events

Amazon Chime
7.6
ReadyTalk
8.5
Calendar integration
Amazon Chime
6.8
ReadyTalk
8.3
Meeting initiation
Amazon Chime
7.8
ReadyTalk
8.0
Integrates with social media
Amazon Chime
7.5
ReadyTalk
8.3
Record meetings / events
Amazon Chime
8.0
ReadyTalk
9.0
Slideshows
Amazon Chime
7.7
ReadyTalk
8.7

Online Events Collaboration

Amazon Chime
7.2
ReadyTalk
8.9
Live chat
Amazon Chime
8.0
ReadyTalk
9.1
Audience polling
Amazon Chime
6.5
ReadyTalk
9.1
Q&A
Amazon Chime
7.0
ReadyTalk
8.6

Online Events Security

Amazon Chime
7.2
ReadyTalk
8.4
User authentication
Amazon Chime
7.5
ReadyTalk
8.5
Participant roles & permissions
Amazon Chime
7.7
ReadyTalk
8.7
Confidential attendee list
Amazon Chime
6.5
ReadyTalk
8.0

Pros

  • The one thing Amazon Chime has going for it is it is backed by its top tier web services platform. Amazon Chime may not have the market share yet, but it has the visibility and commitment from its development teams to be a mainstay in conferencing for the foreseeable future.
  • Amazon Chime offered a very easy to use interface that is friendly not only through the desktop application but the web and mobile interfaces.
  • Amazon Chime offers a variety of ways to allow first-time users to join meetings. Either through standard invites and meeting ID's etc. It is easy to get new people, customers or first time/one time users involved, collaborating and contributing.
Jesse Bickel, MS - PMP profile photo
  • ReadyTalk provides a safe and secure conference network for you to host conversations and conduct business.
  • Easy access to a shared communication line.
  • Integrates well with other internal solutions.
Mitchell Herman profile photo

Cons

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo
  • Not so friendly user interface—easy for us to navigate, but clients often get tripped up.
  • Technical issues with launching the screen share are common (may be inevitable, but the screen share is far from quality).
  • Difficult to access a shared network of conference recordings—would be very helpful for learning and instruction.
Mitchell Herman profile photo

Usability

No score
No answers yet
No answers on this topic
ReadyTalk7.0
Based on 1 answer
ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
Lisa Durant profile photo

Alternatives Considered

I believe Amazon Chime is better, easier to use, and had better quality video/audio
No photo available
Not a decision that I had control over. Don’t get me wrong, ClearSlide has its pitfalls, but ReadyTalk appeared to be a downgrade of system functionality, quality meetings, and time efficiency.
Mitchell Herman profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • I am able to look back on past recorded meetings to drive home key points that the client previously referenced—helping me to close more deals.
  • Time and efficiency are saved by providing the conference line with a shared access code.
  • We are able to provide clients a visual overview of the solutions that we aim to sell.
Mitchell Herman profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ReadyTalk

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details