What users are saying about

Amazon Chime

14 Ratings
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Score 7 out of 101

RingCentral Meetings

12 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

RingCentral Meetings

It's great for internal meetings and for when you need screen sharing and video visibility. It's not well suited for basic phone conferences, and can be tricky to use with participants outside your company.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
RingCentral Meetings
8.3
High quality audio
Amazon Chime
9.0
RingCentral Meetings
8.0
High quality video
Amazon Chime
8.7
RingCentral Meetings
9.0
Low bandwidth requirements
Amazon Chime
5.0
RingCentral Meetings
8.3
Mobile support
Amazon Chime
6.5
RingCentral Meetings
8.0

Screen Sharing

Amazon Chime
6.0
RingCentral Meetings
8.3
Desktop sharing
Amazon Chime
6.0
RingCentral Meetings
9.4
Whiteboards
Amazon Chime
RingCentral Meetings
7.2

Online Meetings / Events

Amazon Chime
7.7
RingCentral Meetings
8.3
Calendar integration
Amazon Chime
6.0
RingCentral Meetings
7.2
Meeting initiation
Amazon Chime
8.3
RingCentral Meetings
8.0
Record meetings / events
Amazon Chime
8.5
RingCentral Meetings
9.0
Slideshows
Amazon Chime
8.0
RingCentral Meetings
9.1

Online Events Collaboration

Amazon Chime
8.5
RingCentral Meetings
8.7
Live chat
Amazon Chime
9.0
RingCentral Meetings
8.7
Q&A
Amazon Chime
8.0
RingCentral Meetings

Online Events Security

Amazon Chime
9.0
RingCentral Meetings
7.1
Participant roles & permissions
Amazon Chime
9.0
RingCentral Meetings
6.2
User authentication
Amazon Chime
RingCentral Meetings
8.0
Confidential attendee list
Amazon Chime
RingCentral Meetings
7.0

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
No photo available

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
RingCentral Meetings9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard profile photo

Usability

No score
No answers yet
No answers on this topic
RingCentral Meetings7.3
Based on 1 answer
Probably could be a little easier and friendlier to use but it's definitely not needlessly complex. It could just use a little more investment in refining the UI instead of adding fancy features.
Justin Bongard profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
I see no reason to go with GoToMeeting because you can't bundle it with anything else. Skype for business comes with some versions of Office 365, and that might make a suitable replacement for RingCentral meetings if you already need that level of office. I would personally choose any meeting service that comes bundled with some other service I'm already using.
Justin Bongard profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • Since it came free with our phone service, it has saved us from purchasing anything else, so the ROI was certainly there
  • It was easy to deploy with a group policy rule to all computers, so it took minimal IT time
  • Since we already had VoIP accounts for all of our users, there was no other account to create.
Justin Bongard profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RingCentral Meetings

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details