What users are saying about
21 Ratings
7 Ratings
21 Ratings
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Score 7.3 out of 101
7 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Sococo
High quality audio
Amazon Chime
8.4
Sococo
High quality video
Amazon Chime
8.2
Sococo
Low bandwidth requirements
Amazon Chime
7.7
Sococo
Mobile support
Amazon Chime
7.8
Sococo

Screen Sharing

Amazon Chime
7.8
Sococo
Desktop sharing
Amazon Chime
8.1
Sococo
Whiteboards
Amazon Chime
7.5
Sococo

Online Meetings / Events

Amazon Chime
7.8
Sococo
Calendar integration
Amazon Chime
7.3
Sococo
Meeting initiation
Amazon Chime
8.1
Sococo
Integrates with social media
Amazon Chime
7.7
Sococo
Record meetings / events
Amazon Chime
8.1
Sococo
Slideshows
Amazon Chime
7.6
Sococo

Online Events Collaboration

Amazon Chime
7.4
Sococo
Live chat
Amazon Chime
8.4
Sococo
Audience polling
Amazon Chime
6.5
Sococo
Q&A
Amazon Chime
7.2
Sococo

Online Events Security

Amazon Chime
8.3
Sococo
User authentication
Amazon Chime
8.4
Sococo
Participant roles & permissions
Amazon Chime
8.3
Sococo
Confidential attendee list
Amazon Chime
8.2
Sococo

Project Management

Amazon Chime
Sococo
5.0
Task Management
Amazon Chime
Sococo
5.0
Scheduling
Amazon Chime
Sococo
5.0
Workflow Automation
Amazon Chime
Sococo
4.0
Mobile Access
Amazon Chime
Sococo
4.5
Search
Amazon Chime
Sococo
3.4
Visual planning tools
Amazon Chime
Sococo
8.0

Communication

Amazon Chime
Sococo
6.0
Chat
Amazon Chime
Sococo
8.4
Notifications
Amazon Chime
Sococo
6.1
Discussions
Amazon Chime
Sococo
6.9
Internal knowledgebase
Amazon Chime
Sococo
5.0
Integrates with GoToMeeting
Amazon Chime
Sococo
5.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Sococo
7.0
Integrates with Outlook
Amazon Chime
Sococo
4.0

File Sharing & Management

Amazon Chime
Sococo
4.7
Versioning
Amazon Chime
Sococo
6.0
Video files
Amazon Chime
Sococo
3.0
Audio files
Amazon Chime
Sococo
3.0
Document collaboration
Amazon Chime
Sococo
3.0
Access control
Amazon Chime
Sococo
5.0
Advanced security features
Amazon Chime
Sococo
6.0
Integrates with Google Drive
Amazon Chime
Sococo
5.0
Device sync
Amazon Chime
Sococo
6.2

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
No photo available

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
No photo available

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
No photo available

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
No photo available

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
Sococo
7.5

Usability

Amazon Chime
Sococo
7.0

Support

Amazon Chime
7.7
Sococo
6.0

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