Likelihood to Recommend Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
Read full review Pros Chat tools, video calls, on spot meeting invite[s] easy to create and use. Ability to record any meeting and automatically downloads the meeting recording after ending the meeting. UI is clean and easy to navigate around Amazon Chime. Ability to invite outside guests easily using Amazon Chime without any issues. Read full review There is an uniform experience because it consolidates email accounts. Spike's chat-like interface is its main selling feature. Files may be easily shared by connecting to cloud services. Read full review Cons More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype. You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time. The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would. No built-in screen sharing capabilities. Read full review I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open. The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP. Email Signature in HTML is still not taught as the capability, which I'd love to see. Read full review Support Rating They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review Alternatives Considered Better than
Skype for Business in terms of loading the application onto your device.
Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than
Skype for Business .
Read full review The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
Read full review Return on Investment The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals. Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past. Read full review However, the app is too tiny to accurately quantify its return on investment (ROI). Multiple times, I've gotten to zero emails in my inbox. It was easy to communicate without exchanging long texts. Read full review ScreenShots