What users are saying about
32 Ratings
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Score 8.5 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
VMware Socialcast (discontinued)
High quality audio
Amazon Chime
8.9
VMware Socialcast (discontinued)
High quality video
Amazon Chime
8.8
VMware Socialcast (discontinued)
Low bandwidth requirements
Amazon Chime
8.4
VMware Socialcast (discontinued)
Mobile support
Amazon Chime
8.2
VMware Socialcast (discontinued)

Screen Sharing

Amazon Chime
8.6
VMware Socialcast (discontinued)
Desktop sharing
Amazon Chime
9.2
VMware Socialcast (discontinued)
Whiteboards
Amazon Chime
8.0
VMware Socialcast (discontinued)

Online Meetings / Events

Amazon Chime
9.1
VMware Socialcast (discontinued)
Calendar integration
Amazon Chime
9.0
VMware Socialcast (discontinued)
Meeting initiation
Amazon Chime
8.8
VMware Socialcast (discontinued)
Integrates with social media
Amazon Chime
9.5
VMware Socialcast (discontinued)
Record meetings / events
Amazon Chime
8.8
VMware Socialcast (discontinued)
Slideshows
Amazon Chime
9.3
VMware Socialcast (discontinued)

Online Events Collaboration

Amazon Chime
9.4
VMware Socialcast (discontinued)
Live chat
Amazon Chime
9.1
VMware Socialcast (discontinued)
Audience polling
Amazon Chime
9.8
VMware Socialcast (discontinued)
Q&A
Amazon Chime
9.1
VMware Socialcast (discontinued)

Online Events Security

Amazon Chime
9.2
VMware Socialcast (discontinued)
User authentication
Amazon Chime
9.4
VMware Socialcast (discontinued)
Participant roles & permissions
Amazon Chime
8.8
VMware Socialcast (discontinued)
Confidential attendee list
Amazon Chime
9.4
VMware Socialcast (discontinued)

Project Management

Amazon Chime
VMware Socialcast (discontinued)
6.3
Task Management
Amazon Chime
VMware Socialcast (discontinued)
7.7
Gantt Charts
Amazon Chime
VMware Socialcast (discontinued)
7.0
Scheduling
Amazon Chime
VMware Socialcast (discontinued)
6.3
Workflow Automation
Amazon Chime
VMware Socialcast (discontinued)
8.0
Mobile Access
Amazon Chime
VMware Socialcast (discontinued)
3.8
Search
Amazon Chime
VMware Socialcast (discontinued)
8.0
Visual planning tools
Amazon Chime
VMware Socialcast (discontinued)
3.4

Communication

Amazon Chime
VMware Socialcast (discontinued)
7.5
Chat
Amazon Chime
VMware Socialcast (discontinued)
8.7
Notifications
Amazon Chime
VMware Socialcast (discontinued)
8.2
Discussions
Amazon Chime
VMware Socialcast (discontinued)
8.1
Surveys
Amazon Chime
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Amazon Chime
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Amazon Chime
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Amazon Chime
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
Amazon Chime
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Amazon Chime
VMware Socialcast (discontinued)
5.7
Versioning
Amazon Chime
VMware Socialcast (discontinued)
2.1
Video files
Amazon Chime
VMware Socialcast (discontinued)
7.2
Audio files
Amazon Chime
VMware Socialcast (discontinued)
7.2
Document collaboration
Amazon Chime
VMware Socialcast (discontinued)
6.7
Access control
Amazon Chime
VMware Socialcast (discontinued)
7.2
Advanced security features
Amazon Chime
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Amazon Chime
VMware Socialcast (discontinued)
5.0
Device sync
Amazon Chime
VMware Socialcast (discontinued)
4.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Amazon Chime
VMware Socialcast (discontinued)
9.1

Usability

Amazon Chime
VMware Socialcast (discontinued)
9.0

Support Rating

Amazon Chime
8.3
VMware Socialcast (discontinued)
9.0

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