What users are saying about

Amazon Chime

14 Ratings

WebEx Social

7 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

WebEx Social

7 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

WebEx Social

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
WebEx Social
High quality audio
Amazon Chime
9.0
WebEx Social
High quality video
Amazon Chime
8.7
WebEx Social
Low bandwidth requirements
Amazon Chime
5.0
WebEx Social
Mobile support
Amazon Chime
6.5
WebEx Social

Screen Sharing

Amazon Chime
6.0
WebEx Social
Desktop sharing
Amazon Chime
6.0
WebEx Social

Online Meetings / Events

Amazon Chime
7.7
WebEx Social
Calendar integration
Amazon Chime
6.0
WebEx Social
Meeting initiation
Amazon Chime
8.3
WebEx Social
Record meetings / events
Amazon Chime
8.5
WebEx Social
Slideshows
Amazon Chime
8.0
WebEx Social

Online Events Collaboration

Amazon Chime
8.5
WebEx Social
Live chat
Amazon Chime
9.0
WebEx Social
Q&A
Amazon Chime
8.0
WebEx Social

Online Events Security

Amazon Chime
9.0
WebEx Social
Participant roles & permissions
Amazon Chime
9.0
WebEx Social

Communication

Amazon Chime
WebEx Social
10.0
Chat
Amazon Chime
WebEx Social
10.0
Integrates with Outlook
Amazon Chime
WebEx Social
10.0

File Sharing & Management

Amazon Chime
WebEx Social
8.3
Document collaboration
Amazon Chime
WebEx Social
10.0
Access control
Amazon Chime
WebEx Social
10.0
Advanced security features
Amazon Chime
WebEx Social
5.0

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
No photo available

Cons

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
No photo available

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
No photo available

Return on Investment

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WebEx Social

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details