What users are saying about
16 Ratings
7 Ratings
16 Ratings
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Score 7 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Webex Social

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Webex Social
High quality audio
Amazon Chime
8.7
Webex Social
High quality video
Amazon Chime
8.5
Webex Social
Low bandwidth requirements
Amazon Chime
6.8
Webex Social
Mobile support
Amazon Chime
7.6
Webex Social

Screen Sharing

Amazon Chime
7.6
Webex Social
Desktop sharing
Amazon Chime
7.6
Webex Social
Whiteboards
Amazon Chime
7.5
Webex Social

Online Meetings / Events

Amazon Chime
7.6
Webex Social
Calendar integration
Amazon Chime
6.8
Webex Social
Meeting initiation
Amazon Chime
7.8
Webex Social
Integrates with social media
Amazon Chime
7.5
Webex Social
Record meetings / events
Amazon Chime
8.0
Webex Social
Slideshows
Amazon Chime
7.7
Webex Social

Online Events Collaboration

Amazon Chime
7.2
Webex Social
Live chat
Amazon Chime
8.0
Webex Social
Audience polling
Amazon Chime
6.5
Webex Social
Q&A
Amazon Chime
7.0
Webex Social

Online Events Security

Amazon Chime
7.2
Webex Social
User authentication
Amazon Chime
7.5
Webex Social
Participant roles & permissions
Amazon Chime
7.7
Webex Social
Confidential attendee list
Amazon Chime
6.5
Webex Social

Communication

Amazon Chime
Webex Social
10.0
Chat
Amazon Chime
Webex Social
10.0
Integrates with Outlook
Amazon Chime
Webex Social
10.0

File Sharing & Management

Amazon Chime
Webex Social
8.3
Document collaboration
Amazon Chime
Webex Social
10.0
Access control
Amazon Chime
Webex Social
10.0
Advanced security features
Amazon Chime
Webex Social
5.0

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
No photo available

Cons

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
No photo available

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
No photo available

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webex Social

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details