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16 Ratings
19 Ratings
16 Ratings
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Score 7 out of 101
19 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Amazon Chime

For small business (5 people or less) AWS Chime is a great turn-key solution that is quick and easy to set up. For medium to large size businesses, you will need to find someone with AWS experience to set up customizations and develop with your AD. Detailed set-up can be cumbersome but not impossible.
No photo available

Zimbra

It is ideal for companies that wish to have their own control of their mail service and the management of their messages and contacts because it allows a complete administration of these systems. When it comes to a group of companies who want to manage different domains, the ideal is to have your own mail platform. ZImbra is also suited when you have to save costs. Although you pay for licenses, you have the possibility to pay as you go and therefore do not have to invest in this service for a long time. It is also suited for when companies, such as Venezuelan ones that have limitations to make payments or investments in USD or EUR, have a much harder time using expensive cloud systems.
Eliz Marvic Melicio Carvajal profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Zimbra
High quality audio
Amazon Chime
8.7
Zimbra
High quality video
Amazon Chime
8.5
Zimbra
Low bandwidth requirements
Amazon Chime
6.8
Zimbra
Mobile support
Amazon Chime
7.6
Zimbra

Screen Sharing

Amazon Chime
7.6
Zimbra
Desktop sharing
Amazon Chime
7.6
Zimbra
Whiteboards
Amazon Chime
7.5
Zimbra

Online Meetings / Events

Amazon Chime
7.6
Zimbra
Calendar integration
Amazon Chime
6.8
Zimbra
Meeting initiation
Amazon Chime
7.8
Zimbra
Integrates with social media
Amazon Chime
7.5
Zimbra
Record meetings / events
Amazon Chime
8.0
Zimbra
Slideshows
Amazon Chime
7.7
Zimbra

Online Events Collaboration

Amazon Chime
7.2
Zimbra
Live chat
Amazon Chime
8.0
Zimbra
Audience polling
Amazon Chime
6.5
Zimbra
Q&A
Amazon Chime
7.0
Zimbra

Online Events Security

Amazon Chime
7.2
Zimbra
User authentication
Amazon Chime
7.5
Zimbra
Participant roles & permissions
Amazon Chime
7.7
Zimbra
Confidential attendee list
Amazon Chime
6.5
Zimbra

Project Management

Amazon Chime
Zimbra
9.2
Task Management
Amazon Chime
Zimbra
9.3
Gantt Charts
Amazon Chime
Zimbra
10.0
Scheduling
Amazon Chime
Zimbra
9.4
Workflow Automation
Amazon Chime
Zimbra
7.5
Mobile Access
Amazon Chime
Zimbra
9.3
Search
Amazon Chime
Zimbra
9.3
Visual planning tools
Amazon Chime
Zimbra
9.6

Communication

Amazon Chime
Zimbra
9.3
Chat
Amazon Chime
Zimbra
10.0
Notifications
Amazon Chime
Zimbra
9.4
Discussions
Amazon Chime
Zimbra
9.4
Surveys
Amazon Chime
Zimbra
10.0
Internal knowledgebase
Amazon Chime
Zimbra
9.7
Integrates with GoToMeeting
Amazon Chime
Zimbra
9.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Zimbra
8.0
Integrates with Outlook
Amazon Chime
Zimbra
9.0

File Sharing & Management

Amazon Chime
Zimbra
8.9
Versioning
Amazon Chime
Zimbra
7.6
Video files
Amazon Chime
Zimbra
9.2
Audio files
Amazon Chime
Zimbra
9.2
Document collaboration
Amazon Chime
Zimbra
9.9
Access control
Amazon Chime
Zimbra
10.0
Advanced security features
Amazon Chime
Zimbra
9.4
Integrates with Google Drive
Amazon Chime
Zimbra
8.0
Device sync
Amazon Chime
Zimbra
7.6

Pros

  • Cost-effective
  • Easy to set up
  • Easy to use
No photo available
  • The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
  • The management of the distribution lists is structured. This allows easy distribution of mass information.
  • The web application is very complete and intuitive.
Eliz Marvic Melicio Carvajal profile photo

Cons

  • Needs voicemail
  • Easier deployment for customers who need to include their AD
No photo available
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Eliz Marvic Melicio Carvajal profile photo

Implementation

No score
No answers yet
No answers on this topic
Zimbra8.0
Based on 1 answer
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Paul Chauvet profile photo

Alternatives Considered

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Alexander Palma Ibarra profile photo

Return on Investment

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
Alexander Palma Ibarra profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zimbra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details