What users are saying about

Amazon Cloud Drive

125 Ratings
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Score 8.2 out of 101

CloudBerry Backup

5 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Amazon Cloud Drive

It's good for backing up massive amounts of data for a reasonable cost.
No photo available

CloudBerry Backup

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
8.0
CloudBerry Backup
Versioning
Amazon Cloud Drive
8.5
CloudBerry Backup
Video files
Amazon Cloud Drive
8.4
CloudBerry Backup
Audio files
Amazon Cloud Drive
8.0
CloudBerry Backup
Document collaboration
Amazon Cloud Drive
7.6
CloudBerry Backup
Access control
Amazon Cloud Drive
7.5
CloudBerry Backup
File search
Amazon Cloud Drive
8.1
CloudBerry Backup
Device sync
Amazon Cloud Drive
8.2
CloudBerry Backup

Cloud Storage Security & Administration

Amazon Cloud Drive
8.5
CloudBerry Backup
User and role management
Amazon Cloud Drive
8.4
CloudBerry Backup
File organization
Amazon Cloud Drive
9.0
CloudBerry Backup
Device management
Amazon Cloud Drive
8.1
CloudBerry Backup

Cloud Storage Platform

Amazon Cloud Drive
9.0
CloudBerry Backup
Performance
Amazon Cloud Drive
9.1
CloudBerry Backup
Reliability
Amazon Cloud Drive
9.0
CloudBerry Backup
Storage Reports
Amazon Cloud Drive
8.9
CloudBerry Backup

Pros

  • As far as we know, it's the best value. Our current plan is for something like 4-5 terabytes.
  • Good interface both on the website and on the app.
No photo available
  • A wide array of choices for Backend storage - We use Amazon, Google, Backblaze and Wasabi
  • Flexible Retention policies - We keep data/versions locally for one year, at Google for 90 days, and at Amazon for 30 days.
  • Extremely low price point allowing us to charge prices that are competitive with Mozy and provide fully managed backup services
  • Extremely powerful central management console allowing us to monitor, edit, and run backups and restores for all client devices from any computer or mobile device
Steve Putnam profile photo

Cons

  • Speed. At times, does seem to have a throttling affect and can be slower. Especially on the upload side of things.
  • Notifications/alert of issues. Not really quick, or informative.
Mike Narumiya profile photo
  • Reporting of summarized historical Backup activity by the client is weaker than it could be. Cloudberry has reached out via their Customer Forum to gather requirements and preferences, indicating that they are aware that it needs additional development
  • The hybrid backup implementation is powerful (Local backup with data sent to Cloud afterward) but lacks the ability to have different retention periods for each destination
Steve Putnam profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice profile photo

Usability

Amazon Cloud Drive10.0
Based on 1 answer
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy profile photo
CloudBerry Backup10.0
Based on 1 answer
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
David Judice profile photo

Support

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
Excellent support with very quick response and quick resolution of my issues. I am very happy with my experience with their support department and feel comfortable they can and will resolve any issues I have quickly and completely. I feel that they care about my experience with their product and take ownership of any problems.
David Judice profile photo

Implementation

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice profile photo

Alternatives Considered

I use this product in conjunction with other products to store information. As a storage solution it performs as expected, it's use as a business application could be open to improvement mainly due to the lack of collaboration, lock off of files, etc. However, its photo storage is unparalleled in ease of use and visual display.
James Murphy profile photo
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
Steve Putnam profile photo

Return on Investment

  • There are other options present that can provide cheaper plans for the same services.
  • The number of features that are present is less when compared to its competitors.
  • When being used in an office environment, there is a need for collaboration. Amazon Cloud drive has limited options for collaborating.
Muhammad Fazalul Rahman profile photo
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Steve Putnam profile photo

Screenshots

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Amazon Cloud Drive Editions & Modules
Amazon Cloud Drive
Additional Pricing Details

CloudBerry Backup

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
CloudBerry Backup Editions & Modules
CloudBerry Backup
Edition
CloudBerry Backup Free
$01
CloudBerry Backup Pro
29.991
CloudBerry Backup Server
119.991
CloudBerry Backup Ultimate
299.991
CloudBerry Backup MS SQL
149.991
CloudBerry Backup MS Exchange
229.991
1. Per server
Additional Pricing Details