What users are saying about
127 Ratings
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Score 8.1 out of 101
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

Code42 (formerly CrashPlan)

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue
Liz Wade profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
7.6
Code42 (formerly CrashPlan)
Versioning
Amazon Cloud Drive
7.8
Code42 (formerly CrashPlan)
Video files
Amazon Cloud Drive
7.9
Code42 (formerly CrashPlan)
Audio files
Amazon Cloud Drive
7.5
Code42 (formerly CrashPlan)
Document collaboration
Amazon Cloud Drive
7.5
Code42 (formerly CrashPlan)
Access control
Amazon Cloud Drive
7.0
Code42 (formerly CrashPlan)
File search
Amazon Cloud Drive
7.9
Code42 (formerly CrashPlan)
Device sync
Amazon Cloud Drive
7.9
Code42 (formerly CrashPlan)

Cloud Storage Security & Administration

Amazon Cloud Drive
8.1
Code42 (formerly CrashPlan)
User and role management
Amazon Cloud Drive
8.1
Code42 (formerly CrashPlan)
File organization
Amazon Cloud Drive
8.6
Code42 (formerly CrashPlan)
Device management
Amazon Cloud Drive
7.7
Code42 (formerly CrashPlan)

Cloud Storage Platform

Amazon Cloud Drive
8.4
Code42 (formerly CrashPlan)
Performance
Amazon Cloud Drive
8.6
Code42 (formerly CrashPlan)
Reliability
Amazon Cloud Drive
8.6
Code42 (formerly CrashPlan)
Storage Reports
Amazon Cloud Drive
8.0
Code42 (formerly CrashPlan)

Pros

  • Amazon Drive Cloud is free and that is positive. It gives us 5GB of storage when we register
  • The application for smartphones is very useful because you can do what you do when you connect from the web browser
Miguel Brito profile photo
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Liz Wade profile photo

Cons

  • Amazon Drive gives you 5 GB of storage, which compared to other companies that give you 15GB, is not flashy. I think they should increase the storage capacity to a minimum of 15Gb so they can compete.
  • Amazon Drive Cloud competitors have additional text editing services, spreadsheets, online web presentation editor, among others, and this program only offers you storage. I think they should think of a strategy to become more attractive and beat the competition.
Miguel Brito profile photo
  • I don't really have any cons, this is what a backup program should be.
Leora &quot;Sparky&quot; Thomas profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

Amazon Cloud Drive6.2
Based on 2 answers
Because Amazon Cloud Drive is very easy to use.
Arlex Guzman profile photo
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Performance

Amazon Cloud Drive6.0
Based on 1 answer
It is safe but has little added value.
Arlex Guzman profile photo
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 4 answers
I've only had to call them a few times, but I've never had an issue. Like all support, you may have to wait a few (nothing monstrous, but there can be a little wait) but once you have a person they see it through to the end. They walk you through your issue and point you to articles that will help (now and in the future). I'm never felt rushed or ignored and my problems have always been resolved.
Nathan Venno profile photo

Implementation

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers
Miguel Brito profile photo
We looked at file sync solutions that require an end user to move data independently, and two major things stuck out: 1. The human error factor was high. You cannot trust people to move files, even if they are important or they've agreed to move them on a certain schedule, and inevitably the expectation is that IT will automate the process. 2. File sync is not your friend. Versioning is lost, the constant overwriting of files is prohibitive to keeping data, and it is an administrative nightmare
Kayle Day profile photo

Return on Investment

  • It's another place to store the documentation, we are using this as safety blanket. Even though it has [not] returned any monetary benefit, it gives us a good night sleep as all our important documents are safe in cloud.
No photo available
  • ROI - Almost instant. We were able to do device refreshes and file restores.
  • DR - Lost devices are not also lost data.
Kayle Day profile photo

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details