What users are saying about
9 Ratings
53 Ratings
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Score 8 out of 101
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.3 out of 101

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Likelihood to Recommend

Amazon CloudWatch

It's well suited where you rely on cloud services to run mission critical applications. I think it'd be less suitable in a scenario where the information you store on your servers is what your customers expect you to manage directly.
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CA APM

We use APM for application-specific monitoring, initially our high priority apps that are used most heavily. The product is flexible and customizable to set up specific monitoring on each application and alert criteria/thresholds. We have used other tools and considered alternatives, but APM shines in this area.
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Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
CA APM
8.1
Application monitoring
Amazon CloudWatch
CA APM
8.9
Database monitoring
Amazon CloudWatch
CA APM
9.0
Threshold alerts
Amazon CloudWatch
CA APM
9.1
Predictive capabilities
Amazon CloudWatch
CA APM
7.7
Application performance management console
Amazon CloudWatch
CA APM
8.1
Collaboration tools
Amazon CloudWatch
CA APM
8.0
Out-of-the box templates to monitor applications
Amazon CloudWatch
CA APM
6.7
Application dependency mapping and thresholding
Amazon CloudWatch
CA APM
7.4
Virtualization monitoring
Amazon CloudWatch
CA APM
7.4
Server availability and performance monitoring
Amazon CloudWatch
CA APM
9.0
Server usage monitoring and capacity forecasting
Amazon CloudWatch
CA APM
7.9

Pros

  • Application Performance Management.
  • Error Management.
  • Utilization Management.
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  • Alerting which can be customized by the end user.
  • Visualization of the metrics and data presented to provide a unique and attractive interface.
  • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
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Cons

  • The interface is clunky.
  • The context sensitive help could be written more clearly.
  • I wish there were more options for arranging the dashboard interface to my specific needs.
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  • We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
  • We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.
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Alternatives Considered

Amazon CloudWatch stacks up against the competition pretty well. I personally like more customizable tools like Sensu and Graphite/Grafana to alert and visualize data but there are some pieces of infrastructure and some data points you just can't get without using Amazon CloudWatch. I usually use a hybrid of tools
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We used Dynatrace for years and got very little value out of the product. The sales staff sold the product and disappeared and the technical staff provided little value to actually help us get value from the product. We moved to CA because it was less expensive and met our needs. We have been happy with the sales and technical support
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Return on Investment

  • It saves time pouring through log files, providing us non-engineers with a nice clean, intuitive interface
  • It helps us maximize "up-time" by allowing us to stay ahead of third-party service downtime
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  • Based on my current project experience, I would say ROI is okay and not as per my expectations as it has not been able to meet the complete business requirements.
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Pricing Details

Amazon CloudWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CA APM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details