108 Ratings
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Score 8.5 out of 100
19 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
Kiran Yakkala | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.2
Application monitoring
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.1
Database monitoring
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
6.2
Threshold alerts
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.0
Predictive capabilities
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
8.0
Application performance management console
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.9
Collaboration tools
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.5
Out-of-the box templates to monitor applications
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.1
Application dependency mapping and thresholding
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.8
Virtualization monitoring
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
6.1
Server availability and performance monitoring
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.1
Server usage monitoring and capacity forecasting
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.0
IT Asset Discovery
Amazon CloudWatch
Dynatrace NAM (formerly DCRUM)
7.0

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
Jose Adan Ortiz | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
  • Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
  • Paradigm is confusing sometimes and difficult to learn.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
Ulf Thornander | TrustRadius Reviewer

Usability

Amazon CloudWatch

Amazon CloudWatch 7.0
Based on 2 answers
The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 10.0
Based on 1 answer
Best of breed.
Ulf Thornander | TrustRadius Reviewer

Support Rating

Amazon CloudWatch

Amazon CloudWatch 7.6
Based on 16 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 9.0
Based on 2 answers
The only thing missing for a 10, would be if they texted or called you back.
Ulf Thornander | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
Jose Adan Ortiz | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • Scalability. Saving us cost when we can downgrade underperforming instances.
  • Great monitoring and peace of mine without always having to check logs to any services failure.
  • Support cost is high. It would be nicer if documentation would be easier to follow.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
  • It helped us figure out network bottlenecks in our environment.
  • It is a very costly tool and a lot of other cheaper tools give same kind of info.
Kiran Yakkala | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
  1. Per Metric
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

Dynatrace NAM (formerly DCRUM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dynatrace NAM (formerly DCRUM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.8
Dynatrace NAM (formerly DCRUM)
7.1

Usability

Amazon CloudWatch
7.0
Dynatrace NAM (formerly DCRUM)
10.0

Support Rating

Amazon CloudWatch
7.6
Dynatrace NAM (formerly DCRUM)
9.0

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