108 Ratings
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Score 8.5 out of 100
47 Ratings
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Score 8 out of 100

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
Anonymous | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

N-Central would be most appropriate in a situation where an experienced admin would like a product that is as customizable as possible. The products allows for a lot of customization, but would be less appropriate in a situation where a less experienced admin is looking for a product that requires less set up.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Management Tasks

Amazon CloudWatch
N-able N-central (formerly Solarwinds N-Central)
6.4
Patch Management
Amazon CloudWatch
N-able N-central (formerly Solarwinds N-Central)
6.4

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
Nicolas Poague | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
  • Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
  • Paradigm is confusing sometimes and difficult to learn.
Anonymous | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

  • It is a large piece of software and does take some time to get set-up and configured.
  • Limitations with some basic monitoring like site down/internet down and server state make it difficult to have accurate monitoring information.
  • Reports and reporting are minimal, not very customizable and not pretty.
Robert Guy | TrustRadius Reviewer

Likelihood to Renew

Amazon CloudWatch

No score
No answers yet
No answers on this topic

N-able N-central (formerly Solarwinds N-Central)

N-able N-central (formerly Solarwinds N-Central) 8.9
Based on 2 answers
Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
Anonymous | TrustRadius Reviewer

Usability

Amazon CloudWatch

Amazon CloudWatch 7.0
Based on 2 answers
The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.
Anonymous | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

N-able N-central (formerly Solarwinds N-Central) 8.7
Based on 3 answers
The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon CloudWatch

Amazon CloudWatch 7.6
Based on 16 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

N-able N-central (formerly Solarwinds N-Central) 8.4
Based on 14 answers
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
chris maddox | TrustRadius Reviewer

Implementation Rating

Amazon CloudWatch

No score
No answers yet
No answers on this topic

N-able N-central (formerly Solarwinds N-Central)

N-able N-central (formerly Solarwinds N-Central) 8.2
Based on 4 answers
Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
Howard Magnes | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
Anonymous | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. Since it is agent-based, any time an agent fails to check in, it means that that device is effectively no longer being managed. It can take a great deal of effort to maintain and remediate agent issues.
It is a great tool to manage small to medium-sized environments, but would struggle to cover all the angles required in a larger enterprise setting.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • Scalability. Saving us cost when we can downgrade underperforming instances.
  • Great monitoring and peace of mine without always having to check logs to any services failure.
  • Support cost is high. It would be nicer if documentation would be easier to follow.
Anonymous | TrustRadius Reviewer

N-able N-central (formerly Solarwinds N-Central)

  • Allows the service desk to quickly connect to computers and troubleshoot issues in less time
  • Minimizes user downtime by allowing installs to run in the background
  • Allows for management of updates and the ability to let the user postpone the update if needed
Ashley Babiarz | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
  1. Per Metric
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

N-able N-central (formerly Solarwinds N-Central)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able N-central (formerly Solarwinds N-Central) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.8
N-able N-central (formerly Solarwinds N-Central)
8.5

Likelihood to Renew

Amazon CloudWatch
N-able N-central (formerly Solarwinds N-Central)
8.9

Usability

Amazon CloudWatch
7.0
N-able N-central (formerly Solarwinds N-Central)
8.7

Support Rating

Amazon CloudWatch
7.6
N-able N-central (formerly Solarwinds N-Central)
8.4

Implementation Rating

Amazon CloudWatch
N-able N-central (formerly Solarwinds N-Central)
8.2

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