109 Ratings
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Score 8.5 out of 100
14 Ratings
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Score 8 out of 100

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.1
Application monitoring
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.5
Database monitoring
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.5
Threshold alerts
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.4
Predictive capabilities
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.3
Application performance management console
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.4
Collaboration tools
Amazon CloudWatch
Riverbed SteelCentral AppInternals
8.4
Out-of-the box templates to monitor applications
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.0
Application dependency mapping and thresholding
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.5
Virtualization monitoring
Amazon CloudWatch
Riverbed SteelCentral AppInternals
8.5
Server availability and performance monitoring
Amazon CloudWatch
Riverbed SteelCentral AppInternals
8.4
Server usage monitoring and capacity forecasting
Amazon CloudWatch
Riverbed SteelCentral AppInternals
9.0
IT Asset Discovery
Amazon CloudWatch
Riverbed SteelCentral AppInternals
8.8

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
Erik Silva | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • CloudWatch doesn't monitor things outside of the cloud, it's not what it is intended for.
  • Billing is confusing as it bills on Dashboard, metrics called, custom metrics, etc. Hard to forecast the charge.
  • Paradigm is confusing sometimes and difficult to learn.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
Larry Chisholm | TrustRadius Reviewer

Usability

Amazon CloudWatch

Amazon CloudWatch 7.0
Based on 2 answers
The tool collects a great deal of data, and data that's not available many other places. But the data is hidden in obscure places, and the logs are hard to read and follow. The user interface could use a heavy rework, and several companies have made a business out of scraping the data and presenting it better.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

No score
No answers yet
No answers on this topic

Support Rating

Amazon CloudWatch

Amazon CloudWatch 7.6
Based on 16 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals 9.0
Based on 2 answers
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Erik Silva | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
Rob Bates | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • Scalability. Saving us cost when we can downgrade underperforming instances.
  • Great monitoring and peace of mine without always having to check logs to any services failure.
  • Support cost is high. It would be nicer if documentation would be easier to follow.
Anonymous | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
  1. Per Metric
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

Riverbed SteelCentral AppInternals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Riverbed SteelCentral AppInternals Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.8
Riverbed SteelCentral AppInternals
9.5

Usability

Amazon CloudWatch
7.0
Riverbed SteelCentral AppInternals

Support Rating

Amazon CloudWatch
7.6
Riverbed SteelCentral AppInternals
9.0

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