What users are saying about

SCOM

59 Ratings

Amazon CloudWatch

43 Ratings
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Score 7.9 out of 101

SCOM

59 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Amazon CloudWatch

If you're just starting out with smaller applications in the AWS cloud, then AWS cloudwatch is the right tool. When your company starts growing, along with your software becoming more mature, you may end up piping your logs to another system in order to do more analytics on it and gather better insights
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SCOM

SCOM is best suited for mid-sized to large organizations to monitor and report on server health for many systems. SCOM is probably not suited for smaller organizations as the cost will outweigh the benefit. Companies that adopt SCOM will want to assure that a systems administrator has time budgeted to plan, roll-out and maintain SCOM for the organization. If the admin doesn't have experience with SCOM, invest in training.
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Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
SCOM
8.1
Application monitoring
Amazon CloudWatch
SCOM
8.1
Database monitoring
Amazon CloudWatch
SCOM
8.8
Threshold alerts
Amazon CloudWatch
SCOM
8.8
Predictive capabilities
Amazon CloudWatch
SCOM
7.1
Application performance management console
Amazon CloudWatch
SCOM
7.5
Collaboration tools
Amazon CloudWatch
SCOM
6.6
Out-of-the box templates to monitor applications
Amazon CloudWatch
SCOM
8.1
Application dependency mapping and thresholding
Amazon CloudWatch
SCOM
7.9
Virtualization monitoring
Amazon CloudWatch
SCOM
8.7
Server availability and performance monitoring
Amazon CloudWatch
SCOM
9.3
Server usage monitoring and capacity forecasting
Amazon CloudWatch
SCOM
8.6
IT Asset Discovery
Amazon CloudWatch
SCOM
8.0

Pros

  • Infrastructure monitoring
  • Infrastructure alerting
  • Dashboarding
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  • The Health Explorer within SCOM is one of the more impressive features. How a system framework is monitored and when something goes wrong, it rolls up to the top level object and alerts the user. If there is a critical issue or warning, it rolls up to the system as a whole and the system will appear critical. You can use the Health Explorer to drill down and find the particular monitor that is in the critical state. From there you can see the details and where the problem lies. Whether it's from the event logs on the server or a performance threshold that has been triggered, you get all the information you need to troubleshoot quickly. When the issue is fixed, the overall system shows as healthy, again.
  • When troubleshooting issues found through SCOM, you can add details to your company knowledge base within SCOM and tie that knowledge article to a particular monitor, which in turn adds the knowledge article to the alert that monitor eventually triggers. So, not only do you get some great, built-in troubleshooting information from the product you're monitoring, you also can build an additional company KB and that information will be right in the alert the next time that particular issue occurs. This makes troubleshooting infinitely quicker.
  • The Management Packs that are applied to SCOM are what got us interested in using SCOM in the first place. We have a TFS Management Pack and a SQL Server management pack that we use. You can build custom Management Packs from scratch with SCOM, but having the framework in place for the systems we want to monitor out of the box, is a huge plus! Any customizations we want to do can be done on top of the Management Pack designed for the target system.
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Cons

  • The interface is clunky.
  • The context sensitive help could be written more clearly.
  • I wish there were more options for arranging the dashboard interface to my specific needs.
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  • It is a monster of a system and really needs a person managing the system full time
  • Options are a bit clunky especially when you need to set overrides.
  • Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
  • Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
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Alternatives Considered

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
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We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Return on Investment

  • Very positive ROI, we are able to pre-empt production issues via alerting
  • CloudWatch is low cost and allows us to get enterprise level monitoring
  • CloudWatch allows us to get visibility into all of our workloads and see how traffic is increasing or decreasing and make product level decisions
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  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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Pricing Details

Amazon CloudWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SCOM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details