What users are saying about
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78 Ratings
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78 Ratings

Amazon CloudWatch

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78 Ratings
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Score 8.5 out of 101

SCOM

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78 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
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SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Feature Rating Comparison

Cloud Management

Amazon CloudWatch
8.4
SCOM
Cloud Management Security
Amazon CloudWatch
8.3
SCOM
Automation and Orchestration
Amazon CloudWatch
9.0
SCOM
Cost Management
Amazon CloudWatch
8.7
SCOM
Cloud Management Performance Monitoring
Amazon CloudWatch
9.0
SCOM
Governance and Compliance
Amazon CloudWatch
7.5
SCOM
Resource Management
Amazon CloudWatch
9.0
SCOM
Systems Integration
Amazon CloudWatch
7.5
SCOM

Application Performance Management

Amazon CloudWatch
SCOM
7.2
Application monitoring
Amazon CloudWatch
SCOM
7.7
Database monitoring
Amazon CloudWatch
SCOM
7.5
Threshold alerts
Amazon CloudWatch
SCOM
7.9
Predictive capabilities
Amazon CloudWatch
SCOM
6.6
Application performance management console
Amazon CloudWatch
SCOM
6.5
Collaboration tools
Amazon CloudWatch
SCOM
4.3
Out-of-the box templates to monitor applications
Amazon CloudWatch
SCOM
7.4
Application dependency mapping and thresholding
Amazon CloudWatch
SCOM
6.3
Virtualization monitoring
Amazon CloudWatch
SCOM
7.4
Server availability and performance monitoring
Amazon CloudWatch
SCOM
8.0
Server usage monitoring and capacity forecasting
Amazon CloudWatch
SCOM
7.7
IT Asset Discovery
Amazon CloudWatch
SCOM
8.6

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino profile photo

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
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Cons

Amazon CloudWatch

  • Its limitation on only Amazon resources.
  • Cost is higher.
  • Lack of ability to create graphs on distinct counts and histograms which can make it hard quickly identify specific IP addresses that have a high request volume in a certain period. We have worked around this but a feature on the dashboard would be nice.
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SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Support

Amazon CloudWatch

Amazon CloudWatch 6.7
Based on 4 answers
AWS Support is great, and even besides the official support, the user community support on the web is at least as great. They give quick answers to all your questions.
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SCOM

SCOM 8.6
Based on 5 answers
Microsoft support is great as always. Also the community driven support can be even greater. There is a huge body of knowledge on the internet.
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Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
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SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin profile photo

Return on Investment

Amazon CloudWatch

  • CloudWatch is liked by the IT guys, in that it makes their job easier. Whether that actually is a positive ROI is debatable. It doesn't seem like it.
  • CloudWatch could have a positive ROI in the sense that IT professionals consider it an integral tool to streamline their management of IT resources.
  • Cloud is not a positive ROI in the sense that it doesn't appear to have saved any money on the personnel or software side.
Thomas Young profile photo

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
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Pricing Details

Amazon CloudWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.7
SCOM
7.7

Support

Amazon CloudWatch
6.7
SCOM
8.6

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