What users are saying about
20 Ratings
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Score 9 out of 100
9 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Amazon Cognito

If you're already using AWS, there's no reason why you should implement your own password authentication or OAuth flows when you can use Cognito instead. It solves that work for you astoundingly well. You might be tempted by a tool like Okta for OAuth flows, but unless you already have a hard dependency on it then you should go with Cognito instead. It's much lighter weight, and it's much more pleasant to extend it with lambdas.
If you don't have any AWS in your stack, or it's very very important to you to stay platform-independent for your login flows, then those are reasons to avoid Cognito.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Amazon Cognito
Ping Identity Platform
8.1
ID-Management Access Control
Amazon Cognito
Ping Identity Platform
7.7
ID Management Single-Sign On (SSO)
Amazon Cognito
Ping Identity Platform
9.0
Multi-Factor Authentication
Amazon Cognito
Ping Identity Platform
8.6
Password Management
Amazon Cognito
Ping Identity Platform
7.9
Account Provisioning and De-provisioning
Amazon Cognito
Ping Identity Platform
7.8
ID Management Workflow Automation
Amazon Cognito
Ping Identity Platform
8.1
ID Risk Management
Amazon Cognito
Ping Identity Platform
7.5

Pros

Amazon Cognito

  • Amazon Cognito allows you to build multi-factor authentication with a few clicks.
  • Cognito supports sign-in with social identity providers like Facebook and Google.
  • It is easy to manage Cognito users through the Console.
  • It is easy to customize sign-up and sign-in workflows by integrating with AWS Lambda.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Amazon Cognito

  • As such I do not find any major things as cons. However they can improve the documentation.
  • Sometimes additional customisation increases complexity. Most of those advanced features are not used frequently.
Apurv Doshi | TrustRadius Reviewer

Ping Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Usability

Amazon Cognito

Amazon Cognito 8.0
Based on 2 answers
All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Cognito

Amazon Cognito 7.3
Based on 3 answers
AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 8.4
Based on 4 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

Amazon Cognito

When compared to Okta, I would say Cognito is still not up to pace with Okta. However, I guess they are constantly updating their features and will soon come with the new features. I would say Cogntio provides a better interface than Azure.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Cognito

  • Amazon Cognito has had a positive impact on our business by allowing us to develop services that require user sign-up and sign-in more rapidly. Not only do we not need to build or maintain these features, but Cognito's implementation is also better than what we would be justified in building ourselves.
  • Amazon Cognito makes user management easy. This reduces the time we have to spend supporting users. Non-technical product managers can even use the AWS Console to manage users without requiring support from developers.
  • Amazon Cognito is likely more secure than what would be built in-house; a portion of our attack surface is now managed by Amazon.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

Amazon Cognito

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Cognito Editions & Modules

Edition
Starting Price$0.011
  1. Per MAU
Additional Pricing Details

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Cognito
9.0
Ping Identity Platform
8.8

Usability

Amazon Cognito
8.0
Ping Identity Platform
9.0

Support Rating

Amazon Cognito
7.3
Ping Identity Platform
8.4

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