Amazon Elastic Kubernetes Service (EKS) vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon EKS
Score 8.6 out of 10
N/A
Amazon Elastic Kubernetes Service (Amazon EKS) is a managed container service to run and scale Kubernetes applications in the cloud or on-premises, available on AWS or on-premise through Amazon EKS Anywhere.
$0.10
per month
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Editions & Modules
Amazon EKS Cluster
$.10
per hour of each cluster created
No answers on this topic
Offerings
Pricing Offerings
Amazon EKSServiceNow DevOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Features
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Container Management
Comparison of Container Management features of Product A and Product B
Amazon Elastic Kubernetes Service (EKS)
8.9
1 Ratings
11% above category average
ServiceNow DevOps
-
Ratings
Security and Isolation9.01 Ratings00 Ratings
Container Orchestration8.01 Ratings00 Ratings
Cluster Management8.01 Ratings00 Ratings
Storage Management9.01 Ratings00 Ratings
Resource Allocation and Optimization9.01 Ratings00 Ratings
Discovery Tools8.01 Ratings00 Ratings
Update Rollouts and Rollbacks9.01 Ratings00 Ratings
Self-Healing and Recovery10.01 Ratings00 Ratings
Analytics, Monitoring, and Logging10.01 Ratings00 Ratings
Best Alternatives
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Small Businesses
Portainer
Portainer
Score 9.2 out of 10
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
GitHub
GitHub
Score 9.1 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Perforce P4
Perforce P4
Score 6.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Likelihood to Recommend
10.0
(2 ratings)
9.0
(5 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amazon Elastic Kubernetes Service (EKS)ServiceNow DevOps
Likelihood to Recommend
Amazon AWS
It is well suited when you want to have a Kubernetes cluster in AWS Cloud and want to avoid all the management overhead of maintaining your own cluster in terms of the control plane. EKS seems to be lacking in features when compared with AKS and GKE. Backups, service mesh, and monitoring have a lot of room for improvements.
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ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
Amazon AWS
  • Upgrade the kubernetes clusters to the latest version with a single click
  • Auto scaling policies to automatically scale the nodes
  • Detailed logs and events on the cluster within the EKS clusters portal, cloudwatch logs and metrics
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ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
Amazon AWS
  • AWSIAM integration with Kubernetes RBAC could be better.
  • Enabling some add-ons like service mesh, and monitoring will be nice instead of having to install them yourself after the creation of the cluster.
  • EKS bootstrap time could be faster ...
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
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Usability
Amazon AWS
Cluster maintanence is reduced, easier to deploy resources, great observability insights
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ServiceNow
No answers on this topic
Alternatives Considered
Amazon AWS
It feels like AWS is behind the EKS race, the only advantage I'm able to see right now is the support of IPv6, however, trying to promote AWS alternatives that are different from the market and more like a vendor locking solutions like ECS/Fargate have kept AWS behind and focusing on the wrong things. EKS needs to really improve its integration with the Kubernetes ecosystem and have an enterprise solution for monitoring, backups, and service mesh.
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ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
Amazon AWS
  • Good performance of platform without hiccups
  • Less number of people required to manage cluster
  • Easier to deploy new microservices
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
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ScreenShots