Amazon Elastic Kubernetes Service (EKS) vs. ServiceNow DevOps

It is well suited when you want to have a Kubernetes cluster in AWS Cloud and want to avoid all the management overhead of maintaining your own cluster in terms of the control plane. EKS seems to be lacking in features when compared with AKS and GKE. Backups, service mesh, and monitoring have a lot of room for improvements.

Incentivized

ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

Incentivized

• Upgrade the kubernetes clusters to the latest version with a single click
• Auto scaling policies to automatically scale the nodes
• Detailed logs and events on the cluster within the EKS clusters portal, cloudwatch logs and metrics

Incentivized

• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

Incentivized

• AWSIAM integration with Kubernetes RBAC could be better.
• Enabling some add-ons like service mesh, and monitoring will be nice instead of having to install them yourself after the creation of the cluster.
• EKS bootstrap time could be faster ...

Incentivized

• No drop-down option is available to click when requesting specific software or hardware.

Incentivized

Cluster maintanence is reduced, easier to deploy resources, great observability insights

Incentivized

It feels like AWS is behind the EKS race, the only advantage I'm able to see right now is the support of IPv6, however, trying to promote AWS alternatives that are different from the market and more like a vendor locking solutions like ECS/Fargate have kept AWS behind and focusing on the wrong things. EKS needs to really improve its integration with the Kubernetes ecosystem and have an enterprise solution for monitoring, backups, and service mesh.

Incentivized

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

• Good performance of platform without hiccups
• Less number of people required to manage cluster
• Easier to deploy new microservices

Incentivized

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized