What users are saying about
18 Ratings
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Score 8.2 out of 101
55 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

Amazon Glacier

If your organization has a lot of archival data that it needs to be backed up for safekeeping, where it won't be touched except in a dire emergency, Amazon Glacier is perfect. In our case, we had a client that generates many TB of video and photo data at annual events and wanted to retain ALL of it, pre- and post- edit for potential use in a future museum. Using the Snowball device, we were able to move hundreds of TB of existing media data that was previously housed on multiple Thunderbolt drives, external RAIDs, etc, in an organized manner, to Amazon Glacier. Then, we were able to setup CloudBerry Backup on their production computers to continually backup any new media that they generated during their annual events.
Patrick Plaisance profile photo

Carbonite Endpoint

It's really great if you have a small or medium-sized business like ours. You can choose the number of computers you want to back up and pay per computer. And since it's pretty easy to set up and deploy, you don't need a dedicated IT guy to do it for you. On the other hand, if most of your data is already in the cloud (like Google Docs or Google Sheets) and you don't have any other critical data then you can get by without it.
Namrata D profile photo

Pros

Amazon Glacier

  • Cheap storage of backup data.
  • Can be used as a part of the entire suite of tools from Amazon, without requiring you to leave the familiar stack.
Rytis Slatkevičius profile photo

Carbonite Endpoint

  • Installation was pretty straight forward Carbonite Tech was a big help in rolling out the install.
  • Secure and encrypted backups sent to the cloud.
  • Tech support is very good and they are willing to assist with your issues you may have big or small.
Todd Frazier profile photo

Cons

Amazon Glacier

  • Accessing data stored in Glacier is slow. That shouldn't be a surprise, but it is undesirable nonetheless.
  • Retrieving a large amount of data can be expensive; Glacier's intended use is as an archive of rarely-accessed data.
  • Some users regard Glacier with fear and uncertainty. Slow retrieval time and high retrieval cost are the greatest risks of using Glacier, and they are also the Glacier interaction that most users have the least experience with.
Gavin Hackeling profile photo

Carbonite Endpoint

  • Restoring takes forever. I have only had to recover a back up once but it took a long while to download it all back.
  • Subscription seems to force annual packages on you. You are locked in for a year no matter what happens. As far as I can tell there was no monthly/pay as you go set up.
  • It had issues updating a few times. That is when we had to contact support and it took a while to resolve (even though their support is terrific).
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Likelihood to Renew

Amazon Glacier

No score
No answers yet
No answers on this topic

Carbonite Endpoint

Carbonite Endpoint 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Usability

Amazon Glacier

Amazon Glacier 6.0
Based on 1 answer
It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.
Rytis Slatkevičius profile photo

Carbonite Endpoint

No score
No answers yet
No answers on this topic

Support

Amazon Glacier

No score
No answers yet
No answers on this topic

Carbonite Endpoint

Carbonite Endpoint 8.8
Based on 4 answers
This rating is solely based on the ease of use of the product. As I've not had to engage in custom policy writing, my experiences have been limited to the management console, which has been easy to understand and has not necessitated a call to support. I'd be interested in hearing from their solutions experts on how they mitigate the privacy concerns around device tracking, however.
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Alternatives Considered

Amazon Glacier

Since the rest of our infrastructure is in Amazon AWS, coding for sending data to Glacier just makes sense. The others are great as well, for their specific needs and uses, but having *another* third-party software to manage, be billed for, and learn/utilize can be costly in money and time.
No photo available

Carbonite Endpoint

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
No photo available

Return on Investment

Amazon Glacier

  • Helped us meet compliance requirements while minimizing costs.
  • Simple integration with almost no changes required to our existing S3 management policies.
Jeff Stockamp profile photo

Carbonite Endpoint

  • The overall ROI with Carbonite is effective for us because of the low cost compared to more complicated, bloated backup platforms.
  • Losing critical data on an executive computer because the user chose to store it locally is not an option. Carbonite provides that sense of security.
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Pricing Details

Amazon Glacier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Endpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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