Likelihood to Recommend If you wish to quickly deploy multilingual chatbots without having to worry about infrastructure and model training, go for Amazon Lex. It is one of the best general-purpose conversational AI solutions in the market. The cherry on the cake is that it also seamlessly integrates with other AWS services, so you would be good there. Performance monitoring is very easy with AWS. It has support for both text and integration. If you are not a pro-NLP expert, Amazon Lex will make your job really easy.
Read full review F5 on IBM Cloud has efficient ways to manage traffic, both local and that from the international sources. Besides, the firewall evaluations and management is handled by the program. F5 on IBM Cloud has a well designed virtual machine configuration, following both small and the largest templates for efficiency. The network configuration and monitoring is also deployed in the program.
Read full review Pros F5 on IBM Cloud has application security features. Besides, the extensive local traffic management from the application is efficient. Lastly, the program acts as an advanced firewall managing tool. Read full review Cons F5 on IBM Cloud is a virtual edition, which is technical. The subscription fee is extensive and expensive. F5 on IBM Cloud configuration process requires an expertise. Read full review Usability Easy to deploy and very easy to integrate with other AWS services. Automating simple tasks is also very easy with Amazon Lex. We never had NLP experts in our team, but we were still able to deploy chatbots for our support functions with minimal issues. Native integration with other AWS services like S3 and Lambda has been of paramount importance.
Read full review Support Rating Community support for Amazon Lex is good. Also, since it is an AWS service, the support has a similar standard as other AWS services. We have had a couple of instances of our bots weren't able to interact with our web apps. We reached out to the support team, and they were able to resolve our issue in no time. The documentation from the Amazon Lex team also makes creating chatbots a breeze.
Read full review Alternatives Considered F5 on IBM Cloud is substantially competent in managing traffic, through network configuration and monitoring. The presence of a software security manager also suits the program for stability and confidence. Besides, F5 on IBM Cloud has an infrastructure management feature, which deals with storage, network, and the general hardware that supports systems.
Read full review Return on Investment Support satisfaction has increased Time to resolve customer concerns has seen a major improvement Amazon Lex can quickly automate repetitive simple tasks for us Our organization has built NLP capability without having to hire language experts/linguists Since the integration with AWS services is natively supported, our existing DevOps team can manage our Amazon Lex deployment Read full review F5 on IBM Cloud offers a traffic report that is critical for decisions. Firewall management eliminates chances of threats and destruction. Network monitoring and configurations keeps us safe and monitored. Read full review ScreenShots