AWS provides Amazon Lex, a chatbot building technology.
$0
Per Speech Request
IBM watsonx Assistant
Score 9.0 out of 10
N/A
IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.
$0
per month
Pricing
Amazon Lex
IBM watsonx Assistant
Editions & Modules
Request and Response
$0.004
Per Speech Request
Stream Conversation
$0.0065
Per Speech Interval
Lite
$0
per month
Plus
$140
per month
Enterprise
Contact for pricing
Offerings
Pricing Offerings
Amazon Lex
IBM watsonx Assistant
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Billing for the use of Watson Assistant is managed through an IBM Cloud® account. The metrics that are used for billing purposes differ based on the plan type. The plan can be billed based on the number of API calls made to a service instance or on the number of active users who interact with the instance.
We [felt like Amazon Lex was a] trap, because [while] we consider it a credible
tool, to our surprise, it was not [as] efficient [or] as effective as IBM
Watson [Assistant] is. In a jiffy, IBM Watson [Assistant] has taken a special place [in our organization] and we [are not …
Verified User
Consultant
Chose IBM watsonx Assistant
IBM Watson Assistant is doing great as other tools directly search from the internet and it need to understand all the algorithm to fetch the right answer. Also design of this is very difficult as they need to much of data feed where as IBM's tool can train by itself using both …
IBM Watson's assistant uses AI that helps to understand and translate the user requirements and conversations to provide fast and accurate results that help to optimize the business processes. It is a highly reliable and secured bot solution as compared to the other similar …
IBM Watson is more affordable as compared to Lex, but that is not the only reason we switched to IBM Watson from Lex. Lex is comparatively less robust and takes more time in model training and sometimes the UI froze when we tried to implement a bunch of commands. IBM has just …
Verified User
Engineer
Chose IBM watsonx Assistant
The UI is very clean which makes it easier to understand the product. Also, there are loads of documentation to learn more about how to use this tool for AI. When I was using Watson Studio, it was fairly well-integrated w/ Watson Cloud, allowing one to spin up infrastructure to …
Verified User
Consultant
Chose IBM watsonx Assistant
IBM Watson Assistant seems to be easier to learn while also having more functionality. Seems like IBM Watson Assistant can learn intents on fewer utterances than Lex. I also prefer the dialog UI. The UI shows a dialog tree with various drop-downs.
The ease of use working with IBM Watson Assistant is simple when compared with the other players. More scalability, fewer bot building complexities, simple integration capabilities, and multi-language support. Most of all, it comes from the IBM product suite which clearly …