Amazon Pay vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 8.6 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
PayPal Payments Pro
Score 8.3 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
Amazon PayPayPal Payments Pro
Editions & Modules
No answers on this topic
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
Amazon PayPayPal Payments Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon PayPayPal Payments Pro
Considered Both Products
Amazon Pay
Chose Amazon Pay
PayPal Payments, Google Pay, there are all very similar but I think Amazon Pay makes it the easiest from the user perspective in terms of ease to purchase.
Chose Amazon Pay
Amazon Pay is easy to use and integrates with all the shopping sites. Amazon Pay is reliable and secure.
Chose Amazon Pay
Amazon Pay is a service integrated with the well-known e-commerce, Amazon, reflecting a high additional and exceptional added value for the customers who want to use it. The clients can use their Amazon accounts to make online payments, reducing the time spent to process …
Chose Amazon Pay
I have used Google Pay, Amazon Pay, Apple Pay, and other similar products in both my personal and business life. All of these products offer similar features and are useful to varying degrees. I think the usefulness of each product is predicated on the exact situation. Amazon …
Chose Amazon Pay
Amazon Pay, Braintree, PayPal, and Google Pay are all very similar products. I do not think one is necessarily better than the other. It is ultimately up to the consumer which one they would like to use. I find a simple credit card transaction is still what most consumers opt …
Chose Amazon Pay
We love Amazon Pay and love that it doesn't have to be an either-or situation using these types of checkout options and solutions. We use it, as well as checkout options like Paypal, Affirm, etc. And while those other options get sales and orders, we are starting to see a lot …
Chose Amazon Pay
On our site, we use Braintree as the main payment processor, a PayPal checkout button, and an Amazon pay check out.
The three of these work in conjunction and give our customers the tools to checkout with whichever method they choose and this flexibility allows us to garner more …
Chose Amazon Pay
Of the three, my first choice is Stripe (fast transfer of funds - 2 days, easy setup), Amazon Pay would be second choice (5-7 day transfer of funds, longer setup, more secure than Paypal which can and does freeze funds), Paypal (3-5 day transfer-sometimes longer, easy setup, …
Chose Amazon Pay
The pricing structure can be a bit higher, but the security and integration ability sold it above the rest.
PayPal Payments Pro
Chose PayPal Payments Pro
We use both Amazon Pay and PayPal on our website. Paypal is more well known, but Amazon Pay works better with subscriptions and offers better business support.
Chose PayPal Payments Pro
We also offer Amazon Pay now. For ecommerce it is a great option as an additional payment offering. For our regular customers, they do not use Amazon Pay for business expenses. PayPal is a preferred payment method. We offer clients the ability to pay via charge, check for …
Chose PayPal Payments Pro
PayPal is much easier to use and it gave me options to pay through PayPal directly when doing online purchases. Costs were also more advantageous as I wouldn't have large amounts of money to transfer.
Chose PayPal Payments Pro
PayPal Payments, at the end of the day, was an easy sell to management and an auto integration with our eCommerce software. We already informally accepted PayPal for international customers to reduce risk, and taking it a step further was an easy next step. It was a one or …
Chose PayPal Payments Pro
PayPal Payments is simple to implement and use. Most of the clients prefer to use PayPal Payments instead of other similar services, sustaining the choice of implementing the tool as a digital service for online payments. I would suggest adopting it as an additional service to …
Top Pros
Top Cons
Best Alternatives
Amazon PayPayPal Payments Pro
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayPayPal Payments Pro
Likelihood to Recommend
8.6
(25 ratings)
8.2
(73 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
2.3
(9 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amazon PayPayPal Payments Pro
Likelihood to Recommend
Amazon AWS
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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PayPal
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
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Pros
Amazon AWS
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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PayPal
  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
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Cons
Amazon AWS
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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PayPal
  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Usability
Amazon AWS
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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PayPal
No answers on this topic
Support Rating
Amazon AWS
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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PayPal
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Implementation Rating
Amazon AWS
I don't have any idea about this question.
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PayPal
No answers on this topic
Alternatives Considered
Amazon AWS
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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PayPal
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
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Return on Investment
Amazon AWS
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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PayPal
  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
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