What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
259 Ratings

Amazon Pay

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Stripe

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
259 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Payment Gateways

    Amazon Pay

    Feature Set Not Supported
    N/A
    2.3

    Stripe

    23%
    Stripe ranks higher in 6/6 features

    Fraud Detection

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    API or SDK

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Recurring Payment Support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Billing and Invoicing Support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Global Support

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Payment Form Acceptance

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • Amazon Pay is rated higher in 1 area: Likelihood to Recommend
    • Stripe is rated higher in 3 areas: Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.8

    Amazon Pay

    88%
    26 Ratings
    8.2

    Stripe

    82%
    85 Ratings

    Likelihood to Renew

    Amazon Pay

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Usability

    8.0

    Amazon Pay

    80%
    1 Rating
    10.0

    Stripe

    100%
    2 Ratings

    Support Rating

    8.1

    Amazon Pay

    81%
    10 Ratings
    9.7

    Stripe

    97%
    30 Ratings

    Implementation Rating

    1.0

    Amazon Pay

    10%
    1 Rating
    10.0

    Stripe

    100%
    1 Rating

    Likelihood to Recommend

    Amazon AWS

    I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
    Read full review

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Read full review

    Pros

    Amazon AWS

    • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
    • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
    • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
    • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
    Read full review

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Read full review

    Cons

    Amazon AWS

    • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
    • Sometimes Amazon Pay is slow in server
    • Amazon Pay customer support is not good for India
    Read full review

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Read full review

    Pricing Details

    Amazon Pay

    Starting Price

    Editions & Modules

    Amazon Pay editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Stripe

      Starting Price

      $0 per successful charge

      Editions & Modules

      Stripe editions and modules pricing
      EditionModules
      Integrated2.9% + 0.301
      CustomizedContact sales team2
      Radar0.053
      Terminal2.7% + 0.054
      Sigma0.025
      Atlass5006
      Issuing0.107
      Premium Support1,8008

      Footnotes

      1. per successful charge
      2. none
      3. per screened transaction
      4. per successful charge
      5. per charge
      6. one-time fee
      7. per virtual card
      8. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Amazon AWS

      No answers on this topic

      Stripe

      Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
      Read full review

      Usability

      Amazon AWS

      It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
      Read full review

      Stripe

      Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
      Read full review

      Support Rating

      Amazon AWS

      Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
      Read full review

      Stripe

      Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
      Read full review

      Implementation Rating

      Amazon AWS

      I don't have any idea about this question.
      Read full review

      Stripe

      It took less than an hour to have everything setup and running
      Read full review

      Alternatives Considered

      Amazon AWS

      The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
      Read full review

      Stripe

      We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
      Read full review

      Return on Investment

      Amazon AWS

      • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
      • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
      • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
      Read full review

      Stripe

      • It makes getting money from your clients really easy
      • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
      • It is very easy to integrate with online assets of the company
      • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
      • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
      Read full review

      Add comparison