What users are saying about
183 Ratings
25 Ratings
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Score 7.5 out of 100
183 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Amazon QuickSight

I'm likely to recommend it because it would become so native if other cloud services are based on AWS infrastructure, like our current setup. It is very seamlessly integrated with other services to feed in data for the visualization. In addition, supporting a reasonably large number of users concurrently is not an issue and should be able to scale horizontally as needed.
Anonymous | TrustRadius Reviewer

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
5.5
Birst
7.6
Pixel Perfect reports
Amazon QuickSight
6.5
Birst
7.8
Customizable dashboards
Amazon QuickSight
4.5
Birst
7.9
Report Formatting Templates
Amazon QuickSight
5.4
Birst
7.1

Ad-hoc Reporting

Amazon QuickSight
5.7
Birst
7.0
Drill-down analysis
Amazon QuickSight
6.2
Birst
6.7
Formatting capabilities
Amazon QuickSight
5.3
Birst
7.6
Integration with R or other statistical packages
Amazon QuickSight
4.3
Birst
6.1
Report sharing and collaboration
Amazon QuickSight
6.9
Birst
7.5

Report Output and Scheduling

Amazon QuickSight
5.8
Birst
8.1
Publish to Web
Amazon QuickSight
6.5
Birst
8.7
Publish to PDF
Amazon QuickSight
5.9
Birst
8.0
Report Versioning
Amazon QuickSight
4.7
Birst
7.4
Report Delivery Scheduling
Amazon QuickSight
6.1
Birst
8.3
Delivery to Remote Servers
Amazon QuickSight
5.8
Birst

Data Discovery and Visualization

Amazon QuickSight
5.4
Birst
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
6.3
Birst
7.4
Location Analytics / Geographic Visualization
Amazon QuickSight
6.7
Birst
7.7
Predictive Analytics
Amazon QuickSight
3.3
Birst
5.8

Access Control and Security

Amazon QuickSight
7.3
Birst
8.1
Multi-User Support (named login)
Amazon QuickSight
6.9
Birst
8.8
Role-Based Security Model
Amazon QuickSight
6.9
Birst
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
7.2
Birst
7.4
Single Sign-On (SSO)
Amazon QuickSight
8.0
Birst

Mobile Capabilities

Amazon QuickSight
3.8
Birst
7.9
Responsive Design for Web Access
Amazon QuickSight
4.0
Birst
8.4
Dedicated iOS Application
Amazon QuickSight
3.3
Birst
8.3
Dedicated Android Application
Amazon QuickSight
3.9
Birst
7.2
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
4.2
Birst
7.6

Application Program Interfaces (APIs) / Embedding

Amazon QuickSight
5.0
Birst
REST API
Amazon QuickSight
5.5
Birst
Javascript API
Amazon QuickSight
5.8
Birst
iFrames
Amazon QuickSight
5.1
Birst
Java API
Amazon QuickSight
5.5
Birst
Themeable User Interface (UI)
Amazon QuickSight
4.4
Birst
Customizable Platform (Open Source)
Amazon QuickSight
3.6
Birst

Pros

Amazon QuickSight

  • Lightweight and serverless BI tool that can be used for niche dashboards.
  • Its integration into other AWS Services is one of its most appealing features.
  • The low monthly cost is another benefit.
Anonymous | TrustRadius Reviewer

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

Cons

Amazon QuickSight

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan | TrustRadius Reviewer

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

Usability

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 6.2
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

Performance

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

Support Rating

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

In-Person Training

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

Online Training

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

Alternatives Considered

Amazon QuickSight

In our case, we are storing our large amount of data in the cloud so using QuickSight adds up to the performance of the reporting. We are using it as a secondary reporting tool so that a business user can generate their own report. We are using Tableau as our primary reporting tool.
Anonymous | TrustRadius Reviewer

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

Scalability

Amazon QuickSight

No score
No answers yet
No answers on this topic

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

Return on Investment

Amazon QuickSight

No answers on this topic

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

Screenshots

Amazon QuickSight

Pricing Details

Amazon QuickSight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon QuickSight Editions & Modules

Edition
Authors$24.001
Readers$5.001
  1. Per Month
Additional Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon QuickSight
6.9
Birst
7.4

Likelihood to Renew

Amazon QuickSight
Birst
9.0

Usability

Amazon QuickSight
Birst
6.2

Reliability and Availability

Amazon QuickSight
Birst
4.1

Performance

Amazon QuickSight
Birst
7.5

Support Rating

Amazon QuickSight
Birst
5.3

In-Person Training

Amazon QuickSight
Birst
9.1

Online Training

Amazon QuickSight
Birst
8.0

Implementation Rating

Amazon QuickSight
Birst
5.3

Scalability

Amazon QuickSight
Birst
6.0

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