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15 Ratings
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Score 6 out of 101
8 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Amazon QuickSight

Amazon QuickSight is well suited in any organization that is making business decisions based on performance data whether it be Marketing, Sales, Call Center, etc. It is a great tool especially for mature organizations that have a lot of data to work with. Amazon QuickSight may be not as well suited for newer organizations that are just beginning to drive data/performance metrics. The data available becomes more and more valuable to more that you have.
Megan Sullivan profile photo

Bright Gauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen profile photo

Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
7.5
Bright Gauge
8.5
Pixel Perfect reports
Amazon QuickSight
10.0
Bright Gauge
8.1
Customizable dashboards
Amazon QuickSight
6.5
Bright Gauge
9.0
Report Formatting Templates
Amazon QuickSight
6.0
Bright Gauge
8.5

Ad-hoc Reporting

Amazon QuickSight
6.7
Bright Gauge
9.1
Drill-down analysis
Amazon QuickSight
7.3
Bright Gauge
9.0
Formatting capabilities
Amazon QuickSight
6.3
Bright Gauge
9.0
Report sharing and collaboration
Amazon QuickSight
6.5
Bright Gauge
8.5
Integration with R or other statistical packages
Amazon QuickSight
Bright Gauge
10.0

Report Output and Scheduling

Amazon QuickSight
5.5
Bright Gauge
9.5
Report Versioning
Amazon QuickSight
8.0
Bright Gauge
9.0
Report Delivery Scheduling
Amazon QuickSight
3.0
Bright Gauge
10.0
Publish to Web
Amazon QuickSight
Bright Gauge
9.5
Publish to PDF
Amazon QuickSight
Bright Gauge
9.5

Data Discovery and Visualization

Amazon QuickSight
8.0
Bright Gauge
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
6.0
Bright Gauge
7.5
Location Analytics / Geographic Visualization
Amazon QuickSight
10.0
Bright Gauge

Access Control and Security

Amazon QuickSight
6.5
Bright Gauge
8.4
Multi-User Support (named login)
Amazon QuickSight
8.2
Bright Gauge
9.0
Role-Based Security Model
Amazon QuickSight
6.9
Bright Gauge
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
6.9
Bright Gauge
8.1
Single Sign-On (SSO)
Amazon QuickSight
4.0
Bright Gauge

Mobile Capabilities

Amazon QuickSight
9.7
Bright Gauge
8.0
Responsive Design for Web Access
Amazon QuickSight
10.0
Bright Gauge
9.0
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
9.4
Bright Gauge
7.1

Application Program Interfaces (APIs) / Embedding

Amazon QuickSight
Bright Gauge
9.0
REST API
Amazon QuickSight
Bright Gauge
9.0

Pros

  • Amazon QuickSight is a really easy program to learn how to use.
  • Amazon QuickSight allows our team to customize the data using the various data sets, which makes the available reports incredibly powerful to our organization.
  • Our organization has the ability continually adjust our reports and build new reports as business needs change.
  • Even though our organization has different reports built for different departments, each department can still access and understand reports from across the company.
Megan Sullivan profile photo
  • Robust and flexible kinds of dashboards and gauges
  • Great customer support that often leaves custom video recordings answering your question, showing you how to do what you're asking
  • Good ability to tie into critical data sources for our company's operations
Ian Hansen profile photo

Cons

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan profile photo
  • There are some minor UI features that are missing, particularly when it comes to organizing reports and gauges. The list screens could use more columns and sorting features.
  • When creating complex, multi-layered gauges it is currently not possible to label each layer or rearrange the column order unless you clone, reformat, and delete existing layers. It tends to drop existing layer (column) names and formatting when adding or removing layers, and worse -- sometimes it incorrectly renames layers. The workaround is to keep track of your layers externally (I use Excel or OneNote) and leave the labeling and formatting for the very end.
  • The only way to show trending is to use reports to take snapshots in time of the data you need. Goals can be used for this as well, but it could use much more in the way of tracking historical data.
Jennifer Henney profile photo

Alternatives Considered

All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan profile photo
I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by
Ian Hansen profile photo

Pricing Details

Amazon QuickSight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Bright Gauge

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details