What users are saying about
3 Ratings
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Based on 3 reviews and ratings
Oracle CX Marketing (formerly Oracle Marketing Cloud)
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Top Rated
619 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 619 reviews and ratings
Likelihood to Recommend
Amazon Rekognition
Amazon Rekognition is well suited for all image and videos analysis. Also, deep learning projects for image and video can easily be done using this. It is very easy to use so a beginner can also use it.
Senior Software Engineer
RapidOps, Inc.Computer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle has a variety of excellent modules that are very productive and my 10-point score is based on my confidence in recommending Oracle to all my colleagues. Every day I use Oracle and my direct experience gives me the security to recommend it for large and small implementations thanks to the fact that we are achieving absolutely all the goals. I express myself positively about Oracle every time I am talking to my colleagues without breaking a sweat for a second.
SEO/SEM Specialist
HD SupplyWholesale, 5001-10,000 employees
Feature Rating Comparison
Email & Online Marketing
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
WYSIWYG email editor
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
Dynamic content
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Ability to test dynamic content
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.8
Landing pages
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
A/B testing
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Mobile optimization
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.8
Email deliverability reporting
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
List management
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
Triggered drip sequences
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Lead Management
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
Lead nurturing
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
Lead scoring and grading
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Data quality management
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6
Automated sales alerts and tasks
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Campaign Management
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.9
Calendaring
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6
Event/webinar marketing
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
Social Media Marketing
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.4
Social sharing and campaigns
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.2
Social profile integration
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.5
Reporting & Analytics
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.4
Dashboards
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.4
Standard reports
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.7
Custom reports
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.2
Platform & Infrastructure
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
API
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.4
Role-based workflow & approvals
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6
Customizability
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.8
Integration with Salesforce.com
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.6
Integration with Microsoft Dynamics CRM
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.3
Integration with SugarCRM
Amazon Rekognition
—
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.6
Pros
Amazon Rekognition
- Image tagging is very good.
- Object detection is precise.
- Video tagging has become very easy using Rekognition.
ML engineer
CloudworksComputer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
- Drag and Drop Campaign and Program building - Makes it visually easy to follow but allows you to do complex logic and workflows if needed.
- Continuous expansion of interoperability with other apps, including ones you can build or are pre-built. You can control the scalability and enhanced functionality within Marketing without having to go to IT or a programmer to get it. This allowed us to implement SMS messaging.
- Design Capabilities are progressive and responsive. This makes it easier for us to design on the fly or make changes without having to have a designer code every time.
- Outlook Plug-in - So glad they brought this back. It's an amazing tool to help control branding standards throughout the organization and rouge emails sent externally outside of Eloqua. You can have salespeople, agents, etc. that send out personal emails but you want to be able to ensure consistency in messaging and design and be able to track those external activities.

Verified User
Manager in Marketing
Banking Company, 1001-5000 employeesCons
Amazon Rekognition
- The cost is bit more for small scale companies.
- For text processing, OCR is not available in amazon rekognition.
- Only facial search is available in image search.
Senior Software Engineer
RapidOps, Inc.Computer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
- User Interface - The UI is a bit outdated and clunky, but gets the job done with some getting used to.
- Training - There isn't much out there for training, unless you are willing to pay Oracle or a 3rd party.
- Support - There is no dedicated support and you have to use their portal. It sometimes take awhile to get things looked at or fixed, but they eventually get to it.

Verified User
Program Manager in Marketing
Online Media Company, 201-500 employeesLikelihood to Renew
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 6.0
Based on 90 answers
We have been able to automate so many marketing processes with Eloqua over the past 5 years that the only direction would be to adopt the latest and greatest features Eloqua adds. The alternative would be to go back to the marketing stone-age and start over again. And we would rather move forward with increased automation and efficiency.
Marketing Systems Manager
Thomson ReutersInformation Technology and Services, 10,001+ employees
Usability
Amazon Rekognition
Amazon Rekognition 9.5
Based on 2 answers
Very much suitable for many applications where the image processing features are secondary and independent of any domain. This makes it a general solution and the recognition features are returned in a JSON object in response to the API called made which is a very simple process.
ML engineer
CloudworksComputer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.9
Based on 14 answers
Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
eCommerce Website Manager
Brady CorporationRetail, 5001-10,000 employees
Reliability and Availability
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.2
Based on 18 answers
No one has experienced any problems with availablity.

Verified User
Director in Marketing
Information Technology and Services Company, 10,001+ employeesPerformance
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.0
Based on 10 answers
There are occasional complaints about slowness to refresh a screen or build a report. However, this is as much a factor of network access speeds as the system itself, since often the complaints occur when someone is accessing on a wireless network.

Verified User
Director in Marketing
Information Technology and Services Company, 10,001+ employeesSupport Rating
Amazon Rekognition
Amazon Rekognition 9.5
Based on 2 answers
Support of Amazon is great. So far we are having a great experience using it.
Senior Software Engineer
RapidOps, Inc.Computer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 9.9
Based on 32 answers
We found that we often were telling support people how the system worked. Because we were on E9 that created a lot of support issues as well since few people on the support team seemed to know how E9 worked. That was mostly okay except when we had major system issues (like SSO preventing us from logging in after an update), it became really hard to get answers that weren't vague. It was always the issues that had the highest visibility within the organization (like with Sales) that seemed to take forever to resolve and didn't have a clear escalation path. When Oracle switched Eloqua over to the Oracle support portal it just got worse

Verified User
Manager in Marketing
Computer Software Company, 1001-5000 employeesIn-Person Training
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 7.3
Based on 3 answers
They offer very basic classes which are required for master certification.
After having been through it, I would not consider anyone with a master certification any more qualified, unlike Salesforce.com certification which is a more difficult thing to acquire. For example, one of the classes towards certification was around social media. I would have expected examples of how to incorporate into campaigns in the product, with a demo and hands-on test. Instead, it was a powerpoint slideshow that went on way too long and covered really basic stuff like “what is Facebook, what is Twitter”
After having been through it, I would not consider anyone with a master certification any more qualified, unlike Salesforce.com certification which is a more difficult thing to acquire. For example, one of the classes towards certification was around social media. I would have expected examples of how to incorporate into campaigns in the product, with a demo and hands-on test. Instead, it was a powerpoint slideshow that went on way too long and covered really basic stuff like “what is Facebook, what is Twitter”

Verified User
Director in Marketing
Computer Software Company, 201-500 employeesOnline Training
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 7.6
Based on 11 answers
Ok, so, this sounds like it could be horrible because it was all remote, but we loved it... the Adobe training environment was easy to use, and the trainers were engaging. It was simple to switch back and forth between the meeting and the hands-on exercises in their training instances. We took the fundamentals training early in our implementation-- before the consultants came onsite-- and I know this made a big difference in our implementation, because we were able to ask informed questions throughout

Verified User
Director in Marketing
Computer Software Company, 1001-5000 employeesImplementation Rating
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.8
Based on 20 answers
I give it a 10 because the only issue we had was a result of not following the guidance we were given. Maxymiser provided a customized implementation guide for each site where we were adding the code. On our site implementations when we followed that guide to the letter, it was extremely fast and easy and has worked very well.
eCommerce Website Manager
Brady CorporationRetail, 5001-10,000 employees
Alternatives Considered
Amazon Rekognition
It's easy to implement and its documentation is great compared to CNTK.
ML engineer
CloudworksComputer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
I have worked on Marketo before moving to Oracle and felt that it is more user friendly in terms of navigation and reporting. The customer support is very helpful and the training and documentation are very informative.
Sr Digital Marketing Specialist
Superior gloveWholesale, 201-500 employees
Scalability
Amazon Rekognition
No score
No answers yet
No answers on this topic
Oracle CX Marketing (formerly Oracle Marketing Cloud)
Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.7
Based on 120 answers
My scalability rating is maximum, I rely exclusively on my direct experience to give this rating. We are always advancing new campaigns with the help of three departments that are the basis of the success in the development of all campaigns. These Oracle products always meet all direct business expectations.
Automation specialist
techneticsMechanical Or Industrial Engineering, 10,001+ employees
Return on Investment
Amazon Rekognition
- The best thing it made our work fast.
- It reduces the chance of failure of a project which is based on image or video processing.
- We can assign anyone in our team to work on this as it very easy to use.
Senior Software Engineer
RapidOps, Inc.Computer Software, 51-200 employees
Oracle CX Marketing (formerly Oracle Marketing Cloud)
- We are able to use it to help our clients scale through testing
- We have been able to measure the impact of our events and sales events so we can determine which events to continue in the future and determine future investment
- Launch a new brand out of Eloqua and measure awareness

Verified User
Consultant in Professional Services
Marketing and Advertising Company, 11-50 employeesScreenshots
Amazon Rekognition
—Oracle CX Marketing (formerly Oracle Marketing Cloud)
See All (10) Oracle CX Marketing (formerly Oracle Marketing Cloud) ScreenshotsPricing Details
Amazon Rekognition
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Rekognition Editions & Modules
Edition
First 1 Million Images Processed | $0.0011 |
---|---|
Next 9 Million Images Processed | $0.00081 |
Next 90 Million Images Processed | $0.00061 |
Over 100 Million Images Processed | $0.00041 |
- Per Image
Additional Pricing Details
—Oracle CX Marketing (formerly Oracle Marketing Cloud)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Oracle CX Marketing (formerly Oracle Marketing Cloud) Editions & Modules
—