What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
131 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Amazon S3 Glacier

If your organization has a lot of archival data that it needs to be backed up for safekeeping, where it won't be touched except in a dire emergency, Amazon Glacier is perfect. In our case, we had a client that generates many TB of video and photo data at annual events and wanted to retain ALL of it, pre- and post- edit for potential use in a future museum. Using the Snowball device, we were able to move hundreds of TB of existing media data that was previously housed on multiple Thunderbolt drives, external RAIDs, etc, in an organized manner, to Amazon Glacier. Then, we were able to setup CloudBerry Backup on their production computers to continually backup any new media that they generated during their annual events.
Patrick Plaisance | TrustRadius Reviewer

Code42 (formerly CrashPlan)

Code42 really works great if you aren't working with extremely large file sizes and are looking for a cloud backup solution. It's straightforward to implement and is very affordable. For smaller offices, backups are completed in a timely manner and are easier to migrate should you ever need to change servers. Support is available via phone or chat, which I like. For companies dealing with larger amounts of data (100s of GB), you may want to consider partnering Code42 with another product that allows data to be backed up locally. This would also allow flexibility in restoring data back onsite at a faster rate rather than waiting for large data files to be restored via the WAN. This is a consideration for any cloud backup solution, not just specific to Code42.
Anonymous | TrustRadius Reviewer

Pros

Amazon S3 Glacier

  • Cheap storage of backup data.
  • Can be used as a part of the entire suite of tools from Amazon, without requiring you to leave the familiar stack.
Rytis Slatkevičius | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Liz Wade | TrustRadius Reviewer

Cons

Amazon S3 Glacier

  • Accessing data stored in Glacier is slow. That shouldn't be a surprise, but it is undesirable nonetheless.
  • Retrieving a large amount of data can be expensive; Glacier's intended use is as an archive of rarely-accessed data.
  • Some users regard Glacier with fear and uncertainty. Slow retrieval time and high retrieval cost are the greatest risks of using Glacier, and they are also the Glacier interaction that most users have the least experience with.
Gavin Hackeling | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
  • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
Aaron Pinsker | TrustRadius Reviewer

Likelihood to Renew

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.9
Based on 2 answers
No other product works as well.
Clifford Goeke | TrustRadius Reviewer

Usability

Amazon S3 Glacier

Amazon S3 Glacier 6.0
Based on 1 answer
It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.
Rytis Slatkevičius | TrustRadius Reviewer

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.8
Based on 3 answers
Overall, it is simple to use, lightweight, and effective.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 7.2
Based on 9 answers
The good news is that we have not had a need for very much support at all from CrashPlan Pro; however, their support model while adequate does not set them apart from other vendors. CrashPlan Pro has sufficient and adequate support but is not always the easiest to use or find what you are looking for.
David White | TrustRadius Reviewer

Implementation Rating

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.7
Based on 2 answers
Very easy to follow the install guide.
Michael Stepetic | TrustRadius Reviewer

Alternatives Considered

Amazon S3 Glacier

Since the rest of our infrastructure is in Amazon AWS, coding for sending data to Glacier just makes sense. The others are great as well, for their specific needs and uses, but having *another* third-party software to manage, be billed for, and learn/utilize can be costly in money and time.
Anonymous | TrustRadius Reviewer

Code42 (formerly CrashPlan)

OneDrive is not a good backup solution for endpoints. It is for storing a few files and sharing those files but not for business backup. Druva is a very good product that we never had any problems with and I'm not exactly sure why we switched from it. Code42 has some extra features but they also cost quite a bit to use. There are a lot of competitors in this space and whichever one you select, you should negotiate a good price per user for it. I think that for the price Code42 is average to slightly below average in value.
Kenneth Hess | TrustRadius Reviewer

Return on Investment

Amazon S3 Glacier

  • Helped us meet compliance requirements while minimizing costs.
  • Simple integration with almost no changes required to our existing S3 management policies.
Jeff Stockamp | TrustRadius Reviewer

Code42 (formerly CrashPlan)

  • Our company has a mostly mobile workforce. We had struggled with a way to have everyone's files backed up. A local backup solution wasn't going to cut it, especially for those that never use VPN, and would be a huge administrative burden. Adding a cloud backup solution, with unlimited storage space for every user was a perfect choice.
  • A per a user backup solution it has also aided the helpdesk team with the replacement of computers. It saves a ton of time to be able to image a new computer, start a CrashPlan restore and just give the computer to the user, knowing all their files will be there.
  • We've taken advantage of CrashPlan to recover from a ransomware attack, with zero loss of files. We would have at least lost the affected users' files without a local backup, and restoration of the network share files would have taken a great amount of time if we had to do it via tape.
Alan Richtmyer | TrustRadius Reviewer

Pricing Details

Amazon S3 Glacier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon S3 Glacier Editions & Modules

Edition
Storage Pricing$0.0041
Expedited Retrieval Pricing$0.031
Retrieval Pricing$0.011
Bulk Retrieval Pricing$0.00251
  1. Per GB Per Month
Additional Pricing Details

Code42 (formerly CrashPlan)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Code42 (formerly CrashPlan) Editions & Modules

Edition
Free 30 Day TrialFree
Standard$62
Premium$92
EnterpriseContact sales team
  1. per user/per month
Additional Pricing Details

Add comparison