<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 243 reviews and ratings
Likelihood to Recommend
I've used S3 continuously for projects large and small for over 10 years. It's just such a common and essential tool in software development. Hosting assets/images, or providing file upload abilities to users, come up very often throughout software, and S3 is hands-down the best place to serve and store files. It's flexible enough that you can use client libraries to perform direct uploads rather than writing your own handlers, etc. S3 is a tool that immediately has value for file hosting and storage, and then extends as far as you need it to for all manner of asset management.
Employee in Information TechnologyComputer Software Company, 11-50 employees
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
- Highly available and redundant; we do not worry about the service having downtime
- Simple usage from multiple different frameworks using Amazon's SDKs, or roll your own
- A large number of bucket policies and security adjustments to tailor usage to customer needs
- Regional support for storing assets in particular locations around the world
- Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
- Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
- Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
- No support for object versions retention: There can be a retention policy(days or number) for object versions that are stored in S3 so that we don't have to worry about paying extra for all the old versions of an object in the bucket.
- No feature for replication within a region: Currently AWS does not support replication within a region. Also, having to enable versioning for buckets in which you need replication makes it even more costly.
- Confusing pricing: The pricing model of S3 can be a little confusing for a new customer with questions regarding data transfer from other AWS services, between buckets or data transfer to the outside world.
Engineer in EngineeringHealth, Wellness and Fitness Company, 201-500 employees
- Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
- Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
- Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Technician in Information TechnologyGovernment Administration Company, 51-200 employees
Likelihood to Renew
No answers yet
No answers on this topic
Based on 1 answer
Amazon S3 7.1
Based on 6 answers
The AWS S3 API is translated into every language you can think of, and is very powerful. However, the split of features into the AWS CLI -> S3 and AWS CLI -> S3API causes some confusion when dealing with complex uploading and metadata.
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Professional in Information TechnologyPrimary/Secondary Education Company, 1001-5000 employees
Amazon S3 8.9
Based on 21 answers
Overall, Amazon S3 has worked out great for our organization. It has enabled us to build out a centralized storage solutions for fraction of the cost that a on-prem solution would have required. If properly managed S3 is a great asset to any organization. There a few small things that need improvement like the UI and storage monitoring but over it's been great.
C-Level Executive in Information TechnologyMedia Production Company, 51-200 employees
Based on 14 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Overall, we found that Amazon S3 provided a lot of backend features Google Cloud Storage (GCS) simply couldn't compare to. GCS was way more expensive and really did not live up to it. In terms of setup, Google Cloud Storage may have Amazon S3 beat, however, as it is more of a pseudo advanced version of Google Drive, that was not a hard feat for it to achieve. Overall, evaluating GCS, in comparison to S3, was an utter disappointment.
Employee in MarketingRetail Company, 11-50 employees
ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Return on Investment
- It practically eliminated some real heavy storage servers from our premises and reduced maintenance cost.
- The excellent durability and reliability make sure the return of money you invested in.
- If the objects which are not active or stale, one needs to remove them. Those objects keep adding cost to each billing cycle. If you are handling a really big infrastructure, sometimes this creates quite a huge bill for preserving un-necessary objects/documents.
- We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
- Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
C-Level Executive in Information TechnologyHospital & Health Care Company, 201-500 employees
Premium Consulting/Integration Services—
Entry-level set up fee?
Amazon S3 Editions & Modules
Additional Pricing Details—
Premium Consulting/Integration Services—
Entry-level set up fee?
Datto Editions & Modules
|Datto SIRIS 4||$1,288|
|Datto Networking Switches||$259|
|Datto Networking WiFi||$119|