Amazon Simple Email Service (SES) vs. Customer.io
Amazon Simple Email Service (SES) vs. Customer.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Amazon SES | N/A | Amazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),… | $0.10 for emails after the first 1,000 | |
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
Amazon Simple Email Service (SES) | Customer.io | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | ||||||||||||||
More Pricing Information |
Amazon Simple Email Service (SES) | Customer.io | |
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Top Pros |
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Top Cons |
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Amazon Simple Email Service (SES) | Customer.io | |
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Small Businesses | Mailchimp Transactional Email (Mandrill) Score 7.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Mailchimp Transactional Email (Mandrill) Score 7.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | No answers on this topic | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Amazon Simple Email Service (SES) | Customer.io | |
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Likelihood to Recommend | 7.9 (21 ratings) | 9.8 (8 ratings) |
Support Rating | 8.3 (8 ratings) | - (0 ratings) |
Amazon Simple Email Service (SES) | Customer.io | |
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Likelihood to Recommend | Amazon AWS | Customer.io |
Pros | Amazon AWS | Customer.io |
Cons | Amazon AWS | Customer.io |
Support Rating | Amazon AWS | Customer.io No answers on this topic |
Alternatives Considered | Amazon AWS | Customer.io |
Return on Investment | Amazon AWS | Customer.io |
ScreenShots | Customer.io Screenshots |