What users are saying about
44 Ratings
Top Rated
53 Ratings
44 Ratings
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Score 8.9 out of 100
Top Rated
53 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Amazon SES

Amazon Simple Email Service is an excellent choice for integrating high-volume or important email delivery into an existing application, service, or custom established workflow in your organization. If you have a true development group looking for a seamless way of handling email delivery, this is the right product for you. It's easiest to set up if you're already using other AWS services such as Route53 for DNS but can function as a standalone service. However, if you're expecting a product that was designed to do all of its intended functions from a user interface, that's not what Amazon Simple Email Service was intended to be.
Anonymous | TrustRadius Reviewer

GetResponse

GetResponse is good for marketing automation newbies that want a powerful platform without a steep learning curve. It appears to have a strong set of tools for creating automated sequences, but it's not your solution for large enterprise usage. Also, seeing as how competitive the market's become, while it's not expensive per se, it is a bit on the pricey side relative to some.
Barry Feldman | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Amazon SES
GetResponse
6.9
WYSIWYG email editor
Amazon SES
GetResponse
6.2
Dynamic content
Amazon SES
GetResponse
6.6
Ability to test dynamic content
Amazon SES
GetResponse
6.7
Landing pages
Amazon SES
GetResponse
7.4
A/B testing
Amazon SES
GetResponse
6.6
Mobile optimization
Amazon SES
GetResponse
6.0
Email deliverability
Amazon SES
GetResponse
7.8
List management
Amazon SES
GetResponse
7.7
Triggered drip sequences
Amazon SES
GetResponse
7.0

Reporting & Analytics

Amazon SES
GetResponse
7.2
Dashboards
Amazon SES
GetResponse
7.3
Standard reports
Amazon SES
GetResponse
7.8
Custom reports
Amazon SES
GetResponse
6.6

Pros

Amazon SES

  • SES is highly reliable. Haven't had any issues that I know of.
  • It is extremely cost effective. Most of the time we stay under the free tier which is nice!
  • Once set up, it's pretty much hands free. Haven't had to adjust old code... ever.
Joe Hakooz | TrustRadius Reviewer

GetResponse

  • Great deliverability--GetResponse does a great job of getting your emails to as many people as possible (rather than sending to Spam/Junk, etc.)
  • "Perfect Timing" feature--More recently, I personally use another service at our company instead of GetResponse, and the one feature I particularly miss is the "perfect timing" function, where the platform will analyze user data, time zones, etc., to deliver your email to each recipient during whatever window of time they're most likely to read it.
  • A good selection of pre-made templates. Few of them are particularly stunning, but it's good that they have a large selection to use as a jumping off point for a more customized email.
Brock Ross | TrustRadius Reviewer

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi | TrustRadius Reviewer

GetResponse

  • GetResponse prices are considerably high, so it would be good to create much more accessible plans with fewer functions.
  • It is very difficult to visualize the progress of each campaign, since it is not reflected in real time.
  • GetResponse has a somewhat complicated implementation.
Rebeca Peña | TrustRadius Reviewer

Likelihood to Renew

Amazon SES

No score
No answers yet
No answers on this topic

GetResponse

GetResponse 9.0
Based on 2 answers
As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
Elizabeth Fishman | TrustRadius Reviewer

Support

Amazon SES

Amazon SES 8.3
Based on 7 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Diego Turcios Lara | TrustRadius Reviewer

GetResponse

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon SES

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Francisco Mosse | TrustRadius Reviewer

GetResponse

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
David Faustina | TrustRadius Reviewer

Return on Investment

Amazon SES

  • Our cost of sending emails is negligible.
  • We have very high confidence in our email delivery.
  • The speed of sending is awesome. We have sent out thousands of emails in minutes - once we sent out mail as a shout out to dormant users- and it worked very well.
Anindya Chatterjee | TrustRadius Reviewer

GetResponse

  • Only negative. They cleaned our entire contact list.
  • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
  • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GetResponse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon SES
9.1
GetResponse
7.0

Likelihood to Renew

Amazon SES
GetResponse
9.0

Support

Amazon SES
8.3
GetResponse

Add comparison