What users are saying about

Amazon SES

26 Ratings

Amazon SES

26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Vertical Response

56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

Amazon SES

While most companies can get away with stock or lightly modified SaaS solutions, if email is absolutely core to your business, I'd recommend Amazon's Simple Email Service. It provides the lowest pricing outside of building up your own sender reputation, while providing the same flexibility and performance, especially if your application servers are already in AWS.
The drawback to all this power is that you need to dedicate engineering resources to building, modifying, and maintaining your email pipeline. If you can't justify those expenses, go with a SaaS product.
No photo available

Vertical Response

It's great for blasting out emergency emails such as service issues, weather conditions, or anything else that needs to be relayed to customers quickly. We've used it in instances where our service may or has been affected by snow storms, when phone lines weren't working, for articles to inform customers on current events, etc.
No photo available

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Vertical Response
9.2
WYSIWYG email editor
Amazon SES
Vertical Response
10.0
Dynamic content
Amazon SES
Vertical Response
10.0
Ability to test dynamic content
Amazon SES
Vertical Response
10.0
Landing pages
Amazon SES
Vertical Response
7.0
A/B testing
Amazon SES
Vertical Response
8.0
Mobile optimization
Amazon SES
Vertical Response
10.0
Email deliverability
Amazon SES
Vertical Response
10.0
List management
Amazon SES
Vertical Response
10.0
Triggered drip sequences
Amazon SES
Vertical Response
8.0

Reporting & Analytics

Amazon SES
Vertical Response
10.0
Dashboards
Amazon SES
Vertical Response
10.0
Standard reports
Amazon SES
Vertical Response
10.0
Custom reports
Amazon SES
Vertical Response
10.0

Pros

  • Great pricing
  • Amazing performance when accessed from inside AWS
  • Granular API provides great amounts of flexibility
No photo available
  • Option of starting from scratch or modifying a pre-built template.
  • works with Salesforce.
  • Can send test emails.
Britney N. Minnick profile photo

Cons

  • Improve performance when accessed from outside AWS
  • Improve web interface capabilities
No photo available
  • To keep up with the competition, Vertical Response should add a marketing automation feature.
  • Vertical Response should enhance its product to offer list segmentation.
  • It's been a few years since I last used Vertical Response but I remember it was a little more clunky than some other email marketing platforms.
Aubrey Blankenship profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Vertical Response8.6
Based on 20 answers
It's met our needs to date
Michael Wilson profile photo

Usability

No score
No answers yet
No answers on this topic
Vertical Response9.0
Based on 5 answers
The product is easy to use and understand. WYSIWYG sometimes produces HTML that has to be troubleshot in the pure HTML view (for things like table cells and rows) versus within the WYSIWYG editor.
Michael Wilson profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Vertical Response10.0
Based on 1 answer
Never had an issue with uptime
Michael Wilson profile photo

Performance

No score
No answers yet
No answers on this topic
Vertical Response10.0
Based on 1 answer
Michael Wilson profile photo

Support

No score
No answers yet
No answers on this topic
Vertical Response8.0
Based on 4 answers
A couple of times I've had to wait on hold for 10 minutes. Otherwise it's been good. The support reps have been knowledgeable.
Michael Wilson profile photo

Online Training

No score
No answers yet
No answers on this topic
Vertical Response9.0
Based on 1 answer
Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
No photo available

Implementation

No score
No answers yet
No answers on this topic
Vertical Response10.0
Based on 4 answers
Click a few buttons in salesforce & it's in place.
Michael Wilson profile photo

Alternatives Considered

I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot later when needed.
No photo available
Constant Contact, MailChimp. Vertical Response covered our basic needs - contacts management, newsletter and marketing email activity analysis, templates/wizards, etc. and was free for non-profits up to 10,000 contacts/month.
No photo available

Return on Investment

  • Implemented the email service in minutes as the SDK is very easy to implement a sample.
  • Could send out thousands of emails in minutes and was able to send out bigger attachments in the email.
  • Engaging with users helped us in winning more number of users to install our App.
No photo available
  • Replacing our manual contact management solution and now having analytics available, saves us at least 10 hours per month, and growing as our organization expands, and provides important feedback from our email marketing campaigns.
No photo available

Pricing Details

Amazon SES

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Vertical Response

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details