What users are saying about
9 Ratings
7 Ratings
9 Ratings
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Score 8.4 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Amazon SNS

It is best suited for sending notifications based on events in the AWS realm. It can be used to alert the developers in case of undesirable activity as well as be used as a medium for sending notifications to production applications
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Leanplum

I think Leanplum is great for any company that needs to use push notification to drive revenue or KPI growth. I often find that it can be very costly to integrate analytics solutions & also build good reporting from the data. Leanplum provides a lot of great analytics & reporting right out of the box, especially around push events. This makes it much easier for the managing marketing user to optimize campaigns and increase their team & company's KPIs.
Alec Dibble profile photo

Pros

Amazon SNS

  • Multiple mediums for notifications like email, HTTP, Lambda etc
  • Easy to set up the pub sub model
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Leanplum

  • Viewing the history of a campaign. Leanplum shows exactly what a customer has been sent on which dates/times and due to which actions.
  • AB Testing - allows us to see which messages are appreciated/opened more by which customers
  • Team collaboration - we can see easily how recently a campaign or message was updated
Becky Jewell Laughton profile photo

Cons

Amazon SNS

  • The AWS website UI could use some definite improvement. The website itself is very clunky and hard to navigate and always seems to have the wrong information in the wrong places. It is a monstrous task trying to make a website as complicated as AWS look simple and easy to navigate but even with some minor improvements it would become much more user and beginner friendly.
  • Troubleshooting can be very difficult when encountering an issue with SNS and often many AWS services. By having all of your infrastructure in the cloud, it makes troubleshooting networking problems quite complicated. On top of this, aws provides little return information when a message fails to send, leaving a lot of guesswork to be done on your part to fix the issue.
Dylan Cauwels profile photo

Leanplum

  • Occasionally the UI can take a while to load after login, I need to refresh every now and then. It might be due to the amount of information - not sure.
  • The search area of the User screen can be a bit confusing, it took some getting used to at first. The area that I wanted to click (Look up User...) is grayed out, maybe two different buttons on this screen would be more clear rather than a toggle.
Becky Jewell Laughton profile photo

Alternatives Considered

Amazon SNS

Many products, including PagerDuty, can be used to notify stakeholders when alarms are triggered. SNS is only suitable for non-emergency email alerts, and integration with CloudWatch is its only advantage. If you want to be notified of an issue by email, SNS can be configured in seconds. It is not suitable for any of PagerDuty's other use-cases.As a pub/sub system, SNS is somewhat similar to Apache Kafka. Queues may be suitable for some use-cases; Amazon SQS may be appropriate in these cases.
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Leanplum

We saw other companies in our vertical having success with Leanplum for mobile delivery - since our app is mobile first it made sense. We do have campaigns running in other platforms like Intercom, and we keep both softwares operating in tandem. Intercom addresses our needs for support and proactive messaging to existing customers, Leanplum addresses non-support items and messaging to customers as well as prospective customers. We'd always use both
Becky Jewell Laughton profile photo

Return on Investment

Amazon SNS

  • It has helped our team to be alerted quickly to undesirable changes in our AWS environment so that immediate action can be taken. Hence it has saved us a lot of time and money due to quick action.
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Leanplum

  • Definitely a positive impact on customer engagement, too early to see ROI but it definitely looks positive so far!
Becky Jewell Laughton profile photo

Pricing Details

Amazon SNS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Leanplum

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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