Likelihood to Recommend The Amazon SNS service is well suited to support event notifications, monitoring applications, workflow systems, time-sensitive information updates, and mobile applications that generates or consumes notifications. It can be used to relay time-critical events to mobile applications and devices. It provides significant advantages to developers who build mobile applications that rely on real-time events. It is not well suited for hybrid cross platform mobile application frameworks at this juncture. An optimal version to meet the needs of a cross platform mobile developer is needed as generally the frameworks are not meant to manage real-time events. It is also not suited for cases where the queue management needs improvement or requires special workflows/tooling.
Read full review MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Read full review Pros Built in for quicker setup within AWS ecosystem. Trusted as you control the users and configuration via IAM and easy access controls. Can be sent to S3 simple storage or for long term storage if required. Can be used in many regions, same configs. Read full review Basic use cases of Push Notifcation and Email enablement Scheduling certain events with an API, as we have more APIs it's become very useful Read full review Cons At times you receive access denied errors which are annoying. Rarely do you receive internal failure errors where you can't access the information. It is rare but it does happen. You are required to add an MWS Authentication Token every so often. I wish it would pull that information automatically for you so you don't have to go searching for it. Read full review Attribution Onboarding could be faster Read full review Likelihood to Renew Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Read full review Usability It is useful for applications developed using event driven architecture. It helps in tracking and logging the events in a very timely and efficient manner. The dashboards are a little difficult to implement. But overall it is very easy to integrate with other AWS services like Lambda, API GW, S3 and DynamoDB. The permissions to access should be resolved before using it.
Read full review Support Rating Amazon Simple Notification Sevices (SNS) support depends on your usage pattern and definitely on your support plan as an enterprise with AWS. Before reaching out to support you should read their documentation, as they have mentioned almost all the common issues and their solutions there. However, for specific issues, they generally respond in 1-2 business days.
Read full review It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Read full review Alternatives Considered Amazon’s SNS is incredibly easy to set up compared to the more powerful, but complex, Kafka flavours. SNS’s core advantages are – · no setup/no maintenance · either a queue (SQS) or a topic (SNS) · various limitations (on size, how long a message lives, etc) · limited throughput: you can do batch and concurrent requests, but still achieving high throughputs would be expensive · SNS has notifications for email, SMS, SQS, HTTP built-in. · no "message stream" concept Overall, it would be the best choice to get into the concepts of Pub/Sub concepts as although it has limitations it can provide significant capabilities and solutions
Read full review Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Read full review Return on Investment Amazon Simple Notification Service (SNS) saved us a lot of extra coding time by providing straightforward functionality we needed in our ad campaign automation tool. Amazon Simple Notification Service (SNS) allows us to maintain a consistent, serverless model within our applications. Read full review It has increased our customer retention. Improved average revenue per user through cross-sell campaigns It has helped us make faster decisions through real-time analytics. Read full review ScreenShots