Amazon SNS vs PushCrew

Amazon SNS

It is well suited for generic push notification requirements. It can be quickly created and modified to best suit your application at any given moment. However for any notification service that needs to be highly customizable for a specific deployment should be implemented through a competing or custom built service run on company servers

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Dylan Cauwels

Vice President

Longhorn MakerStudioInformation Technology and Services, 11-50 employees

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PushCrew

If you have a large or small blog following/audience, this is an excellent tool to help keep readers engaged and on top of your new content releases. You can also utilize this product for automated DRIP campaigns that will, following a schedule you create, notify users at preset intervals to help nurture your leads or existing customers as part of your sales funnel. Even new bloggers with smaller audiences can utilize a tool like this to help generate more consistent web traffic to your content. I am averaging a +16% clickthrough rate regularly on my RSS to push notifications after just a few months of use.

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John Segovia

Business Owner

360 Precision CleaningHospitality, 11-50 employees

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Pros

Super simple setup and deployment. You can have a new service set up within minutes and in a serverless environment as well
Well documented and incredibly easy to use. There are available APIs in almost every relevant language and are all well documented by AWS. Getting any team up to date on their new Notification architecture shouldn't take longer than a day.
Being managed by AWS themselves makes the service highly available in every possible way. Your SNS deployment is almost guaranteed to never go down without you ever lifting a finger to make it so.

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Dylan Cauwels

Vice President

Longhorn MakerStudioInformation Technology and Services, 11-50 employees

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Easy, guided setup.
Easy implementation.
User friendly.
You're able to make your changes very fast, apply them and you're ready!
The customer service is great, had a question after migrating to HTTPS, they provided fast and very accurate help, how to make it use on migrated site.
Supports mobile devices.

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Eugen Takacs

IT manager

DrNatura EuropeAlternative Medicine, 11-50 employees

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Cons

The AWS website UI could use some definite improvement. The website itself is very clunky and hard to navigate and always seems to have the wrong information in the wrong places. It is a monstrous task trying to make a website as complicated as AWS look simple and easy to navigate but even with some minor improvements it would become much more user and beginner friendly.
Troubleshooting can be very difficult when encountering an issue with SNS and often many AWS services. By having all of your infrastructure in the cloud, it makes troubleshooting networking problems quite complicated. On top of this, aws provides little return information when a message fails to send, leaving a lot of guesswork to be done on your part to fix the issue.

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Dylan Cauwels

Vice President

Longhorn MakerStudioInformation Technology and Services, 11-50 employees

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I can tell they are based somewhere on the other side of the world, so when it's middle of the day here in the USA, they aren't always very responsive.
There have been a couple hiccups with billing issues that mainly stemmed from them not having an internal billing system, but had it outsourced to another company.

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Verified User

Director in Information Technology

Transportation/Trucking/Railroad Company, 501-1000 employees

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Support

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PushCrew7.3

Based on 13 answers

The support from PushCrew is world-class!Both during our review period as well as in full operation, we are receiving premium support, both technically and commercially, which allows us to improve our every-day use of the system. Our Customer Success Manager has been working very pro-actively in helping us both integrate the system with our back office as well as in our overall business objectives

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Brian Serup

Chief Marketing Officer

RoyalCasinoGambling & Casinos, 51-200 employees

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Alternatives Considered

SNS is much more customizable compared to SES and allows for many more delivery methods. While it is better for email-based notification services, not being able to send notifications via SMS limits your app functionality considerably. Being able to switch message delivery types is an invaluable tool for any application deployment

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Dylan Cauwels

Vice President

Longhorn MakerStudioInformation Technology and Services, 11-50 employees

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