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Top Rated
110 Ratings
338 Ratings
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Score 8.8 out of 101
Top Rated
110 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Amazon Web Services

Amazon Web Services is well suited for companies or organizations that need to run specific applications or virtual services on servers. The cost-per-server ratio makes this ideal for testing and live deployment scenarios. It is especially ideal for smaller to medium size IT development teams. If you are looking to just set up a website, for example, AWS may not be ideal unless you are having it custom built.
Nathan Sichilongo profile photo

Heroku

Heroku is the best choice for any developer working on personal projects or small applications. Heroku is also a great choice for an organization with a small technical team relative to the amount of technical throughput. Heroku takes care of the "easy" configurations for you, and comes out of the box with so much. Although the price point is slightly higher, the time and effort saved is well worth the money. Heroku may not be the best case when it comes to more restricted and complicated fields, like healthcare, which are subject to government regulations around access control and logging and log persistence.
Mark Hutter profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.3
Heroku
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
Heroku
Dynamic scaling
Amazon Web Services
9.1
Heroku
Elastic load balancing
Amazon Web Services
8.7
Heroku
Pre-configured templates
Amazon Web Services
7.6
Heroku
Monitoring tools
Amazon Web Services
7.5
Heroku
Pre-defined machine images
Amazon Web Services
7.9
Heroku
Operating system support
Amazon Web Services
7.9
Heroku
Security controls
Amazon Web Services
8.4
Heroku

Platform-as-a-Service

Amazon Web Services
Heroku
8.8
Ease of building user interfaces
Amazon Web Services
Heroku
9.2
Scalability
Amazon Web Services
Heroku
9.3
Platform management overhead
Amazon Web Services
Heroku
7.7
Workflow engine capability
Amazon Web Services
Heroku
8.8
Platform access control
Amazon Web Services
Heroku
8.8
Services-enabled integration
Amazon Web Services
Heroku
8.5
Development environment creation
Amazon Web Services
Heroku
9.2
Development environment replication
Amazon Web Services
Heroku
8.8
Issue monitoring and notification
Amazon Web Services
Heroku
8.8
Issue recovery
Amazon Web Services
Heroku
8.3
Upgrades and platform fixes
Amazon Web Services
Heroku
9.2

Pros

  • AWS (Amazon Web Services) is not the easiest virtual service to set up but once you get the hang of it, it's fairly easy to install new instances (servers) and stop them. This is good for multiple reasons e.g we run multiple tests and live production servers for our different services. When we are done with one we can easily turn it off. The cost of the specifications on our virtual servers is only a fraction of the cost of what we would get locally or even on most traditional web services companies.
  • Amazon Web Services can be relatively cost efficient depending on where you are coming from. For our smaller organization, we felt the cost was worth it as other alternatives were not as affordable. The good thing with AWS is you only pay for what you use. If you want S3 (Simple Storage Service), you can pay for that. If you want to run a compute engine, EC2 can be paid for. At the end of the month, you get one bill based on your usage.
  • Because of our size as a company, AWS was easier to deploy compared to local dedicated solutions. All we had to do was take our development team through a simple 2-day course to get them on board. The ease of deployment means that we do not have to hire a specialist to deploy servers for us.
Nathan Sichilongo profile photo
  • It makes deployment, environment configuration, and simple manageability extraordinarily simple and easy to do, and getting up and going is a wonderfully simple process.
  • The metrics included are excellent as a first resource for diagnosing high level issues.
  • For beginners, Heroku is an excellent tool, making initial deployment and environment configuration wonderfully easy and fast.
  • Heroku is absolutely fantastic on the mobile break point (mobile responsiveness). As a startup, things still happen on weekends while out at the park or driving out of town, and it has been wonderful to be able to troubleshoot or restart servers from the phone.
  • The Heroku CLI provides a wonderful interface for interacting with the cloud environment.
Mark Hutter profile photo

Cons

  • If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
  • While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
  • AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Nathan Sichilongo profile photo
  • Heroku does not support .NET, only Ruby, Java, Node.js, Python and a few others
  • Heroku can get very expensive if very powerful hardware is required. Not all plug-ins are free; the monthly cost can easily creep up.
  • The potential for downtime increases as more plug-ins are used, if you're not careful in how you bring everything together.
  • Heroku seamlessly connects you to the plug-ins you use via user accounts for those plug-ins' web sites; however in some cases, such as Mongo HQ, Heroku creates the account for you and it can be difficult to gain access to the plug-in directly if needed.
Leigh Wetmore profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
This is the only hosting solution I am using and I am not gonna look for any other because I am used to it and it meets my requirements: easy to use without compromising on control I have over my infrastructure. Also, I do live variety of AWS services.
Andrew Tabit profile photo
Heroku9.2
Based on 4 answers
Heroku is a critical and core part of our infrastructure that is serving our customers well. We are very satisfied with the cost of our solution. While it would be difficult to move away from Heroku, we have no plans to do so. We have had no major issues with it and it is a pleasure to use. Other products on the market might offer comparable functionality, but until we expose a need that Heroku cannot satisfy, we'll stay the course.
Leigh Wetmore profile photo

Usability

Amazon Web Services9.0
Based on 3 answers
Easy to use/learning curve. If you are new to the use of cloud storage, AWS is your entry point. If you have experience in that field, AWS is the way to go.
Miguel Angel Merino Vega profile photo
Heroku8.0
Based on 2 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
David Hart profile photo

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
No photo available
Heroku8.0
Based on 1 answer
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
David Hart profile photo

Performance

No score
No answers yet
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
No photo available
Heroku9.0
Based on 1 answer
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
David Hart profile photo

Support

Amazon Web Services3.0
Based on 3 answers
unless you paid the premium, no support at all
No photo available
Heroku8.9
Based on 2 answers
I've honestly never had the need to contact their support, so this is just based on the documentation. I would call the documentation usable but not fantastic.
David Hart profile photo

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
Heroku10.0
Based on 1 answer
The one thing that I would recommend is that once you have established the add-ons that you want to use, set up a separate account with those vendors rather than doing it through Heroku. The cost is the same, but doing it with the partner lets you consolidate management of multiple applications and may give you some additional capabilities in the console
David Hart profile photo

Alternatives Considered

Initially, we were with GoDaddy hosting but made a switch to a dedicated server with Bluehost. Our reasoning was that we would get more value from a dedicated server, however, as our SAAS grew we realized cloud computing was the way to go. We ended up choosing AWS over Digital Ocean even though the pricing is comparable. Our team felt that AWS was better and was the winner because of the ability to automatically scale our usage as needed.There are many dedicated solutions if you are looking for a simple solution to host a service, however, if you are serious about growing your service and building something with customizable scalable specifications, AWS is the better option as it scales automatically based on your usage. Digital Ocean may also be a viable option depending on your development team size and recommendations.
Nathan Sichilongo profile photo
We selected Heroku by the simplicity of make things up and running, offering a great server service with a clean UI to manage it and with well documentation and good support. All these made our choice easy.
No photo available

Return on Investment

  • Positive: Faster provisioning of infrastructure.
  • Positive: Lower upfront costs.
  • Negative: Integration of AWS to enterprise apps.
Billy Tiangco profile photo
  • Simplicity and very good documentation makes things easier, it means you don't have to hire a dedicated devops person to manage this stuff.
  • Heroku dashboard allow us to quickly and easily do triage from anywhere, including our smartphone.
  • Heroku allowed us to get up and running fast. This saved us lots of time and money.
No photo available

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Heroku

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details