What users are saying about
335 Ratings
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Score 8.8 out of 101
4 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Amazon Web Services

Amazon Web Services is well suited for companies or organizations that need to run specific applications or virtual services on servers. The cost-per-server ratio makes this ideal for testing and live deployment scenarios. It is especially ideal for smaller to medium size IT development teams. If you are looking to just set up a website, for example, AWS may not be ideal unless you are having it custom built.
Nathan Sichilongo profile photo

Sungard Cloud Services

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
Chandrabhan Singh profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.3
Sungard Cloud Services
5.6
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
Sungard Cloud Services
5.5
Dynamic scaling
Amazon Web Services
9.1
Sungard Cloud Services
7.0
Elastic load balancing
Amazon Web Services
8.7
Sungard Cloud Services
5.0
Pre-configured templates
Amazon Web Services
7.6
Sungard Cloud Services
4.5
Monitoring tools
Amazon Web Services
7.5
Sungard Cloud Services
5.5
Pre-defined machine images
Amazon Web Services
7.9
Sungard Cloud Services
6.0
Operating system support
Amazon Web Services
7.9
Sungard Cloud Services
5.0
Security controls
Amazon Web Services
8.4
Sungard Cloud Services
6.5

Pros

  • Complete Failover and Disaster Recovery services which scale to your desired need
  • Several service level options from dynamic storage pricing to pre-allocated
  • Customer service responsiveness -- issues are resolved with a quick email or phone call rapidly
No photo available
  • It has a great advantage for inter-team sharing
  • For large data, I found it convenient.
  • I have seen great structure in reports followed
Chandrabhan Singh profile photo

Cons

  • Occasionally, we disagree with their roadmap priorities. For example, we really needed Content-Based Routing added to ELB to support our multitenant implementation. The AWS architects agreed that it was a mainstream, valuable request and hinted that they were trying to get it onto the roadmap, but 15 months later there's still no sign of it. I'm sure they have their reasons, but it's a strange and annoying hole in an otherwise invaluable service.
  • AWS has had well-publicized outages that have broken the promise of true zone (datacenter) isolation. This was supposed to have been impossible - if you had instances running in two zones within a region, you thought had a solid survivability story. We were forced to react by building out additional redundancy that increased costs beyond our original design estimates. AWS claims to have resolved the problem, but we haven't been confident enough to spin down the extra servers yet.
  • There are annoying resource limits, presumably in place to prevent hackers from allocating huge numbers of resources on a compromised account. The problem is that raising the resource limits requires manual action to be taken, and can have a severe impact on production software if your ops team isn't meticulous in checking the limits. As of the last time I checked, these limits weren't available via API, making it impossible to create alarms whenever we get close to exceeding our resource limits.
  • AWS is relatively infamous for their poor communications during outages. Their status page will occasionally go without an update for 45 minutes, while half your customers are dead in the water. This is - obviously - infuriating.
Marc Schriftman profile photo
  • If handling with multiple files, I found it tough
  • The support of new features was not up to the mark
  • I found many modules confusing.
Chandrabhan Singh profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Marc Schriftman profile photo
No score
No answers yet
No answers on this topic

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
No photo available
No score
No answers yet
No answers on this topic

Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
No photo available
No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
Neutral, no experience with either.
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No score
No answers yet
No answers on this topic

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AWS is the industry leader and is far ahead in terms of a feature rich product offering along with worldwide presence
Jeff Stockamp profile photo
I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
Chandrabhan Singh profile photo

Return on Investment

  • Dynamic scaling has allowed us to match cost to revenue producing traffic
Jeff Stockamp profile photo
  • Positive - Communication structure between team improved
  • Positive - The sound technology gave as low error rate and more efficiency
  • Negative - The support is weak as compared to many
Chandrabhan Singh profile photo

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sungard Cloud Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details