Amazon Web Services vs. Twilio SendGrid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Web Services
Score 8.6 out of 10
N/A
Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.
$100
per month
Twilio SendGrid
Score 7.6 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Pricing
Amazon Web ServicesTwilio SendGrid
Editions & Modules
Free Tier
$0
per month
Basic Environment
$100 - $200
per month
Intermediate Environment
$250 - $600
per month
Advanced Environment
$600-$2500
per month
Basic
$15
per month
Advanced
$60
per month
Free
Free
Offerings
Pricing Offerings
Amazon Web ServicesTwilio SendGrid
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAWS allows a “save when you commit” option that offers lower prices when you sign up for a 1- or 3- year term that includes an AWS service or category of services.
More Pricing Information
Community Pulse
Amazon Web ServicesTwilio SendGrid
Features
Amazon Web ServicesTwilio SendGrid
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Amazon Web Services
7.9
68 Ratings
4% below category average
Twilio SendGrid
-
Ratings
Service-level Agreement (SLA) uptime9.164 Ratings00 Ratings
Dynamic scaling8.865 Ratings00 Ratings
Elastic load balancing9.461 Ratings00 Ratings
Pre-configured templates6.957 Ratings00 Ratings
Monitoring tools7.265 Ratings00 Ratings
Pre-defined machine images5.758 Ratings00 Ratings
Operating system support7.263 Ratings00 Ratings
Security controls8.566 Ratings00 Ratings
Automation8.417 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Amazon Web Services
-
Ratings
Twilio SendGrid
7.5
49 Ratings
6% below category average
WYSIWYG email editor00 Ratings7.636 Ratings
Dynamic content00 Ratings7.339 Ratings
Ability to test dynamic content00 Ratings6.737 Ratings
Landing pages00 Ratings7.824 Ratings
A/B testing00 Ratings7.729 Ratings
Mobile optimization00 Ratings7.437 Ratings
Email deliverability reporting00 Ratings8.049 Ratings
List management00 Ratings7.743 Ratings
Triggered drip sequences00 Ratings7.723 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Amazon Web Services
-
Ratings
Twilio SendGrid
8.1
49 Ratings
5% above category average
Dashboards00 Ratings8.047 Ratings
Standard reports00 Ratings8.747 Ratings
Custom reports00 Ratings7.731 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Amazon Web Services
-
Ratings
Twilio SendGrid
8.0
11 Ratings
0% below category average
URL Validation00 Ratings7.411 Ratings
Link Tracking00 Ratings8.011 Ratings
Image Validation00 Ratings8.59 Ratings
Inbox Display00 Ratings7.711 Ratings
Email Accessibility Tools00 Ratings7.711 Ratings
Spelling and Grammar Check00 Ratings8.09 Ratings
Spam Testing00 Ratings8.011 Ratings
Email Previews00 Ratings8.311 Ratings
Best Alternatives
Amazon Web ServicesTwilio SendGrid
Small Businesses
Amazon Elastic Compute Cloud (EC2)
Amazon Elastic Compute Cloud (EC2)
Score 8.8 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
Emma by Marigold
Emma by Marigold
Score 9.6 out of 10
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User Ratings
Amazon Web ServicesTwilio SendGrid
Likelihood to Recommend
8.8
(80 ratings)
6.8
(60 ratings)
Likelihood to Renew
9.4
(10 ratings)
7.0
(1 ratings)
Usability
8.0
(11 ratings)
8.0
(7 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.2
(24 ratings)
3.0
(9 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Amazon Web ServicesTwilio SendGrid
Likelihood to Recommend
Amazon AWS
One of the scenarios I can think of is to Deploy a web application that may experience fluctuating traffic. AWS EC2 and Elastic Beanstalk allow for quick deployment and easy scaling accommodating traffic spikes without downtime. Next thing is to analyze large datasets for business insights. AWS services like EMR (Elastic MapReduce) and Redshift enable efficient processing and analysis of big data with minimal setup. Now for one of the scenarios where is less appropriate is if we want to host a simple static website, for basic sites using a dedicated hosting service like GitHub Pages or Netlify may be simpler and most effective than AWS
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Twilio
Twilio SendGrid is well suited for those organizations who need to send mass emails very often to their prospects and customers and thus may be wary of a reliable tool that can do that without affecting domain reputation. It may be less suited for organizations which do not have say more than 10,000 target prospects and thus may rely only on 1:few ABM for sending emails.
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Pros
Amazon AWS
  • Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
  • All the things which are available over AWS are pretty well managed and easy to use.
  • You might find everything you required for an product and other development over AWS.
  • Its suitable for both either an enterprise or an startup
  • Various resources and documentation are available in case you struck somewhere.
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Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
Read full review
Cons
Amazon AWS
  • If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
  • While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
  • AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
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Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
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Likelihood to Renew
Amazon AWS
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
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Twilio
No answers on this topic
Usability
Amazon AWS
Amazon Web Services is a great tool when it comes to middle size organizations like us. It provides multiple tools and functionalities in low costs. The best feature we have to pay as we go. No financial burden on company for the unused instances. It also comes with greater level of security such as two level authorization such as multi factor authorization.
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Twilio
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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Reliability and Availability
Amazon AWS
Availability is very good, with the exception of occasional spectacular outages.
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Twilio
No answers on this topic
Performance
Amazon AWS
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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Twilio
No answers on this topic
Support Rating
Amazon AWS
The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.
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Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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Implementation Rating
Amazon AWS
The API's were very well documented and was Janova's main point of entry into the services.
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Twilio
No answers on this topic
Alternatives Considered
Amazon AWS
Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.
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Twilio
Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
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Return on Investment
Amazon AWS
  • AWS has lowered our employee cost, because you don't have to hire Network/Server Admins to manage infrastructure.
  • Increased productivity by incorporating Continuous Integration with AWS and our development life cycle.
  • Increased customer confidence by being able to provide HIPAA level security in our development and production environments
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Twilio
  • As it was cheaper than the transactional service we previously used, it saved costs.
  • The API was relatively easy to work with so it helped us ship the service and test it quickly.
  • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
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