Likelihood to Recommend With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Read full review Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Read full review Pros Quick, clean access to the VDI images. Easy provisioning of images to use based on multiple criteria. Integrating with our other products (AV/AM, productivity, etc.). Joe Foran Director Of Information Technology and HIPAA Privacy Officer
Read full review Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require. Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance. Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort. Easy to maintain and expand environments to fit business needs. Read full review Cons Copy and paste does not work well The performance is degraded during the day being slow at the end of the journey Some user interface issues displaying the page Sometimes when I type a word a letter is pasted many [times] Read full review A single console to manage the environment. The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution. User profiles need improvement. They could use more stability and more functionality as well as user profile redirection. Read full review Likelihood to Renew Because it has been a mainstay of our business for many years.
Read full review Usability Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Read full review Reliability and Availability Xendesktop did a great job with HA of all the components.
Read full review Performance The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Read full review Support Rating AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
Read full review The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Read full review In-Person Training I was self trained
Read full review Online Training Easy to understand and learn at my own pace
Read full review Implementation Rating Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Read full review Alternatives Considered Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces.
Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Read full review I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
Read full review Scalability Easily scalable
Read full review Return on Investment Faster project deliverables Security of our database Have complete control over virtual networking Vds Lagging issues at times due to heavy usage Read full review XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device. XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification. While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent. While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed. Read full review ScreenShots