<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
112 Ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Citrix Virtual Apps and Desktops

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Amazon WorkSpaces (VDI) is rated higher in 1 area: Support Rating
  • Citrix Virtual Apps and Desktops is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Amazon WorkSpaces (VDI)

85%
5 Ratings
8.9

Citrix Virtual Apps and Desktops

89%
39 Ratings

Likelihood to Renew

Amazon WorkSpaces (VDI)

N/A
0 Ratings
8.2

Citrix Virtual Apps and Desktops

82%
4 Ratings

Usability

Amazon WorkSpaces (VDI)

N/A
0 Ratings
8.2

Citrix Virtual Apps and Desktops

82%
5 Ratings

Availability

Amazon WorkSpaces (VDI)

N/A
0 Ratings
8.4

Citrix Virtual Apps and Desktops

84%
4 Ratings

Performance

Amazon WorkSpaces (VDI)

N/A
0 Ratings
7.4

Citrix Virtual Apps and Desktops

74%
8 Ratings

Support Rating

9.0

Amazon WorkSpaces (VDI)

90%
2 Ratings
7.9

Citrix Virtual Apps and Desktops

79%
16 Ratings

In-Person Training

Amazon WorkSpaces (VDI)

N/A
0 Ratings
10.0

Citrix Virtual Apps and Desktops

100%
1 Rating

Online Training

Amazon WorkSpaces (VDI)

N/A
0 Ratings
8.3

Citrix Virtual Apps and Desktops

83%
2 Ratings

Implementation Rating

Amazon WorkSpaces (VDI)

N/A
0 Ratings
9.0

Citrix Virtual Apps and Desktops

90%
6 Ratings

Product Scalability

Amazon WorkSpaces (VDI)

N/A
0 Ratings
9.2

Citrix Virtual Apps and Desktops

92%
2 Ratings

Likelihood to Recommend

Amazon WorkSpaces (VDI)

With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
🐿 Matthew Karsten | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Anonymous | TrustRadius Reviewer

Pros

Amazon WorkSpaces (VDI)

  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
Joe Foran | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
Anonymous | TrustRadius Reviewer

Cons

Amazon WorkSpaces (VDI)

  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon WorkSpaces (VDI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$21 per month

Amazon WorkSpaces (VDI) Editions & Modules

Edition
Starting Price$21.001
Maximum Price$140.001
  1. per month
Additional Pricing Details

Citrix Virtual Apps and Desktops

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$375

Citrix Virtual Apps and Desktops Editions & Modules

Edition
Virtual Apps$375
  1. none
Additional Pricing Details

Likelihood to Renew

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 8.2
Based on 4 answers
Because it has been a mainstay of our business for many years.
Denis Peach | TrustRadius Reviewer

Usability

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 8.2
Based on 5 answers
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution.Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 8.4
Based on 4 answers
Xendesktop did a great job with HA of all the components.
Khanh Thai | TrustRadius Reviewer

Performance

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 7.4
Based on 8 answers
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon WorkSpaces (VDI)

Amazon WorkSpaces (VDI) 9.0
Based on 2 answers
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 7.9
Based on 16 answers
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Ivan Sytchev | TrustRadius Reviewer

In-Person Training

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 10.0
Based on 1 answer
I was self trained
Khanh Thai | TrustRadius Reviewer

Online Training

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 8.3
Based on 2 answers
Easy to understand and learn at my own pace
John Pasqualicchio | TrustRadius Reviewer

Implementation Rating

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 9.0
Based on 6 answers
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon WorkSpaces (VDI)

Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Shanaya Desai | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
Juljan Hebibasi | TrustRadius Reviewer

Scalability

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

Citrix Virtual Apps and Desktops

Citrix Virtual Apps and Desktops 9.2
Based on 2 answers
Easily scalable
John Pasqualicchio | TrustRadius Reviewer

Return on Investment

Amazon WorkSpaces (VDI)

  • Positive ROI with superior control over usage
  • Large selection of relevant packages
  • Easily scale 1 to 1000
🐿 Matthew Karsten | TrustRadius Reviewer

Citrix Virtual Apps and Desktops

  • XenDesktop allows remote access to data from any device, allowing users to even BYOD, even allowing users to work from home and telecommute. Saving costs on office space.
  • XenDesktop helps a company attain a higher level of security as data does not reside on the device, and you have more control over the users' access to your environment.
  • XenDesktop is pricy from a licensing standpoint. It requires a special Windows VDI license as well as some decent infrastructure to run it. If your environment has room to grow, you should be fine with XenDesktop. If you are already strapped for resources, prepare to make a substantial investment.
Jay Oliphant | TrustRadius Reviewer

Add comparison