Amdocs CES vs. Delta Sales App

Amdocs CES is well suited for organizations looking for robust and highly integrated CES tools, I would definitely recommend it for medium or large sized enterprises. Is less appropiate for small business that do not have a skilled team in place to operate it and doing maintenance.

Incentivized

Delta Sales app is more appropriate for FMCG industry where we need a salesman on the field for performing different activities creating parties, orders, taking collection, live tracking of employees.

• Modern User Interface
• Improved User Experience and Intuitiveness
• Highly scalable plattform

Incentivized

• Is a very robust service, but it could be more economically accessible
• It could have more features powered by AI, Auto-Typing, etc for data input into the platform
• Could improve Amdocs delivery center

Incentivized

• SMS integration in mobile for some notification
• No need of too much notification to come for each order creation and approval
• Apart from cash, cheque, and bank transfer in payment mode, there should be other options as well

The most robust tool available on market, highly intuitive, scalable. But the process to start operations and customization is quite hard/complicated.

Incentivized

As per my experience of Admin user and regular user this app has helped a lot in performing task in systematic way and regularly track the field employees activities. So, I am fully satisfied. So, would like to rate as above rating

Support is centralized in Israel, sometimes the time when we get answers are considered delayed compared with the price you are paying.

Incentivized

Till yet, once I had a problem with the Delta Sales App but their customer support team handled my issue professionally. So, happy to see well trained support from them.

Amdocs CES is more robust, scalable and powerful. Although the project delivery method and high customizations / development to reach the final problemas are points of attention

Incentivized

• It has empowered our organization to handle our customer requests without services interruption.
• The customization required to put the service operational, at the beginning, delayed some processes.
• Amdocs CES has helped driving innovation and aligns with our digital transformation objectives.

Incentivized

• Delta Sales App takes orders instantly using a mobile application and gets automatically updated to the web dashboard
• Updates the delivery status of the product instantly
• Increase sales by promoting different programs, schemes, and order recommendations